Customer Support Freelance Jobs

Customer Service Representative Brief Job Description (but not limited to): Billing, processing payments, addressing past due accounts through to a collection agency, maintaining customer files from beginning to end, verifying delivery drivers paperwork, filing, etc. Customer service rep must have the ability to multi-task when need be, able to answer a multi-line phone system, assist customers by phone and in person, sales, dispatching delivery drivers, respond to emails, etc.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

We seaching for customer service representative and virtual assistance who can follow communication procedures with company guidelines and policies, take customer challenges to compile a reporte for customer service manager to ensure proper service is being delivered. Virtual experts who are familiar with Email. Phone calls or social medial platform and can deliver within time given.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Customer service representative who can handle administrative project with high-quality work under minimum supervision, Who are familiar with current technology and software to prepare customer spreadsheets and keep proper records of customers information.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Looking for someone with good online manner to reply to customers,
Virtual sales reps for Medical Firm  along with utilizing CRM to manage process snd collect missing information such as frequency of market attendance, social mefia preferences, Emails etc.  Customers would be divided by City & State.  Customer communication can be primarily by email with the freelancer using an address from my company & followup phone calls.
Customers are contacted as followup to interest in product or having placed an order, cold call and to schedule one on one virtual product and services of the firm  presentations.  Freelancers could earn Wages & commission on closed and shipped sales product delivery.  Using shared documents will allow me to monitor progress and react as needed.

Freelancers will receive product training, answers to frequently asked questions and access to digital services sales records tool files to provide to customers.

You will be asked to answer the following questions when submitting a proposal:

    Do you have any questions about the job description?
    Do you have suggestions to make this project run successfully?
    What challenging part of this job are you most experienced in?
    What part of this project most appeals to you?
    What past project or job have you had that is most like this one and why?

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are looking to make an immediate hire for a Customer Service Representative.  

Seeking a long-term contract, you will be our email and customer support representative, adding a touch of marketing and/or brand awareness. Each day you will be taking calls and emailing customers to provide general assistance, troubleshooting, order look up, and helping to improve their experience with our products. The goal is to get them excited about our products and customer service in hopes that they leave us 5-star reviews online.


Duties:
• Provide brand marketing and customer support via phone and email during standard U.S. Business hours.
• Overcome objections to any customer problem and turn any person into a happy customer
• Improve our online rating by delivering a superb customer experience
• By delivering the above, obtain a high number of completely satisfied customers who leave us honest feedback & online reviews about their recent purchase & overall experience

Skills Required/Recommended:

• Polished, customer service “expert” who is comfortable communicating with all types of personalities
• Excellent communication skills, written and verbal
• We’re an eCommerce company, so you'll need to be computer/internet savvy and familiar with online shopping marketplaces such as Amazon
• Amazon Seller Central experience, Zendesk experience a PLUS

Category: Admin Support
Subcategory: Customer Support

Tasks included:
Reply emails
Take notes on spreadsheets

Necessary:
English

The person will work 3 hours every day from Monday to friday.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

You will handling our customer from Philippines and you will be trained by our staff online. The skill that you need to join this project are good communication, problem solving, and can work under pressure because sometimes you will handle difficult case and don't worry because if you don't know how to handle the problem you can ask/discuss with our staff because we will invite you in our Whatsapp group/discord.

Category: Admin Support
Subcategory: Customer Support