Century Game a social gaming company that put fun first for players worldwide. We’re based in China and we’re looking for customer support agent to join us!
Responsibility:
Handle incoming emails on gaming
Requirements:
Strong in both written and communicating in German
Must be fluent in conversational English
Ability to deliver excellent customer service quality
Able to understand games from a gamer’s perspective and give in-depth gaming and mobile device troubleshooting support
Ability to solve and analyze information accurately with appropriate speed and guidelines
Able to work shifts on weekends
Team player
Those with a strong interest in games are preferred
Note:
Holiday will have to follow the company’s holiday
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published: 5 days ago Project duration:3 - 4 monthsBids: 7
Technology company is seeking experts in customer service and technical support aimed to resolve managers' tickets through a messenger platform. The goals of the role are the following:
- Help our clients understand the platform and guide them through best practices
- Understand the reported problems, analyze them, and give a solution (or report the incident if required)
- Proactively call the customer to guide or help them to solve the difficulty.
It is required to reside in Buenos Aires or Mexico City
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: Julian B.Last reply: 4 days ago
United States
Payment method:
Verified
Dear Potential Cooperating Freelancers,
I would need a part time ( about 1-3 hrs weekly of message answering + being available in a range of 2 hrs daily 4 days per week for possible call) customer service help in Spanish language (Latin America), for a freshly opened small store.
Usually, 95% of questions come within two categoris: A. Checking if e-commerce store is real B. Help with understanding when the order will come, although usually tracking should work ok (calendar will be provided)
Channels:
1.
Facebook messenger
2. E-mail
3. calls (number will be provided, while it is enough to be available only 2 hrs daily for 4 days in week, to be adjusted with Freelancer)
For the above, payment in the range of usd 120 / month, which can be paid every 10 days or twice monthly or once per month, as preferred
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: Carlo F.Last reply: 2 days ago
Poland
Payment method:
Verified
I am looking for physics expert now
You must live american -based
Best regards
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
