Customer Support Freelance Jobs

Hi
I have one e-commerce store in Australia and I need someone who lives in a country with a similar time zone. Not too different time zone.

The person needs to have experience with shopify.
The person will reply emails, check orders, contact suppliers…

The person needs a good English proficiency.

Kind regards

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Full time

Tasks included:
Reply emails
Take notes on spreadsheets

Necessary:
English

The person will work 3 hours every day from Monday to friday.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

Here for customer care and book keeping representative who can help in keeping records of customer and help customers with whatever is unclear or maybe their difficulties on getting task don.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

We are looking for freelancer living and working in Cayman Islands, Grand Cayman, to do end-user support, IT support,
Job Description
In most of the cases, the job requires an L1 (basic) knowledge technician with at least intermediate English level; the possible activities are mostly break-fix related, involving, but are not limited to:
·  Parts replacements: batteries, I/O board, perc, hdd, power board, system board, memory modules, among others, on servers, laptops, or desktops, depending on customer's needs.
·  Racking and unracking of servers or network devices, console connection to these devices thru a tech's laptop, and an Internet connection.
·  End User Support, Reimage and/or deployment of eu devices; servers, laptops or desktops, hdd formatting, using a prepared usb flash drive or via the customer’s network
·  perform basic troubleshooting of servers, laptops, or desktops

in general, the services we provide can be dispatch or on-demand, per-ticket support.
As with any IT service, calls are not guaranteed to happen with any frequency unless otherwise stated by a particular customer/project. There might be scheduled visits depending on the customer’s needs and requests.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

About us:
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.
Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots.
We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Project overview:

We're looking for a Bilingual Korean- English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.

You'll also translate our product into Korean. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.

This project requires:
- Customer support experience in a fast-paced environment
  - Great Korean and English communication skills, both written and oral
  - Should love making customers happy!
  - Should have the ability to assess each customer’s issues
  - Knows how to deal with difficult customers/clients
  - Has good analytical and problem-solving skills
  - Has good accurate records keeping
  - Must be a good team player
  - Can work with minimal supervision
  - Ability to prioritize and multitask
  - Knowledge of Domains, SEO, and Analytics is a plus!
  - Must be able to work remotely and full-time (at least 40 hours per week)

What We Offer:

  - Convenience in working from home
  - Fun and collaborative international working environment
  - Opportunities for career advancement
  - Training and growth opportunities
  - Paid leave with tenure of one(1) year and above

If you are looking for a stable and long-term job, submit your proposal and share a brief summary of your experience!

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Full time

I need a customer service agent to provide support to managers, other employees, and office visitors by handling a variety of tasks in order to ensure that all interactions between the organization and others are positive and productive.  This job involves tasks such as organizing meetings and travel arrangements, responding to inquiries, and implementing office procedures and systems. These customer service agent may also be referred to as Administrative Coordinators or Administrative Specialists

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

I'm looking for someone who know bahasa indonesia and jawa for customer service e com
I'm looking for someone who know bahasa indonesia and jawa for customer service e com
I'm looking for someone who know bahasa indonesia and jawa for customer service e com

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed