Customer Support Freelance Jobs

I need a customer service  agent  who can assist the executive administrative staff and help improve productivity. The Personal Assistant will be responsible for running business errands, maintaining ongoing business files, working with the administrative team to set up the company conference room for important meetings and assisting with creating outgoing correspondence. The ideal candidate for this position is a self-starter who can work well in a fast-paced environment.


Personal Assistant responsibilities
Maintain all hard copy and digital records for ongoing executive projects
Assist in creating and distributing meeting minutes for the monthly manager's meetings and other executive meetings
Deliver and pick up business related correspondence in the immediate geographic area
Work with executive administrative team to create spreadsheets and presentation information for trade shows and meetings
Prepare the conference room for sales presentations and staff meetings

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Greetings, I am looking for a Chinese speaker (traditional Chinese) to be part of my customer service team.

I run 2 e-commerce websites in Taiwan in the health and wellness niche, and I want someone to take care of customer support through:
1. Email (Freshdesk platform)
2. Social Network (Facebook and Instagram).


Your main tasks:
1. Know the products and explain to the customers if they have any doubts.
2. Reply to emails
3. Reply to social network private messages and post comments.
4. Create tickets
5. Check customers orders in our website and marketplaces.

Total Monthly hours: In average you will have 40 to 60 hours of work in a month.
You will work from Monday to Saturday.
Payment: 400 USD

Please only apply if you are:
1.
Available for a long term position (above 6 months).
2. Have experience with similar work.
3. Friendly
4. Good at following SOPs.

Apply to this job by mentioning the keyword 'traditional support' just to know you are paying attention to details.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

Onboard customers to new platform. We have new customers that need to be onboard To different platforms. Email systems, accounting systems and etc.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are looking a Customer Service Representative to provide support to users about the products and services company.

It is a must:
-. At least 1 years of experience
-. Fluent or Native English
-.
Open to work full time

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: Full time

It's a travel startup. We are especially looking for a person who is available in the USA. If we find a candidate suitable for the job, additional perks will be provided to him or her like company shares plus profit sharing as well.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: Full time

Duties and Responsibilities:

- Speak with customers directly over the phone using a headset.
- Handle and resolve customer complaints, and manage customer accounts.
- Write emails, create tasks, review and resolve tickets.

- Organize workflow to meet customer time frames.
- Direct requests and unresolved issues to the designated resource.
- Keep records of customer interactions and transactions.

- Record details of inquiries, comments and complaints.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

I need a customer service representative to do the following:

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed