Publicado: Hace 6 días
Propuestas: 3
At The Mimic method, we create products for people to learn languages online. But our approach is different from that of any other language learning company.
We don’t teach literacy, grammar theory, or translation like everyone else.
Instead, we focus on ear-training, accent-perfection, subconscious learning, and spontaneous performance.
In essence, we teach people how to have Flowing Conversations in a foreign language.
Scope of Work (a day in the life)
To succeed at helping our students succeed, you must be able to excel at playing the following 3 roles.
The Ally – Help them along the learning path.
The Advocate – Represent their needs in the design process.
The Arranger – Get them what they need when they need it.
The Ally
Activities
Manage student support inbox, making sure everyone who gets stuck gets the resources they need to get unstuck.
Proactively encourage students during points of challenge and celebrate their progress during moments of triumph.
Follow up with inactive members to understand why they aren’t using the program and encourage them to get back involved.
Eventually develop systems and manage staff of Allies as student body expands.
Abilities
Empathic Concern – You’ve always felt a spontaneous need to help out when you sense someone in need, and you derive immense satisfaction from resolving people’s pain and helping them achieve their goals.
Soothing Bedside Manner – You know how to listen compassionately and put people feel at ease with your presence and words.
The Advocate
Activities
Closely follow the conversations in our learner community to get a broad sense of student sentiment.
Conduct student interviews to get a more intimate sense of student desires and concerns.
Monitor and manage objective metrics for student engagement such as lesson completion rate and time spent in learning portal.
Consolidate all subjective and objective findings in a weekly report along with general insights and recommendations to share with team.
Regularly brainstorm learning experience improvements on call with me and tech team.
Manage the rollout of product design improvements and measure their effectiveness.
Abilities
Perspective-taking – You should have an intuitive ability to gauge how another person feels in the moment, and how they might think and feel in a hypothetical situation. The technical term for this ability is Cognitive Empathy and relates to Theory of Mind.
Discriminating Taste – You should be able to immediately discern between good and bad quality, particularly in the realm of story-based media (e.g.Literature, cinema), since learning experience design is essentially the art of designing someone’s story of success.
Verbal Acuity – It’s not enough to just “know” whether an idea would work well or not for students. To be a good Advocate, you have to be able to clearly articulate WHY that thing is on or off, so that I and the rest of the team can figure out what to change.
The Arranger
Activities
Setup private consults and webinars between me and students to troubleshoot learning problems.
Interview me to extract the expertise you need to patch holes in the learning experience.
Solicit text and video testimonials from students.
Edit consults, webinars, interviews and testimonials down to their essence to produce tight and engaging pieces of content for training and marketing purposes.
Abilities
Structured Thinking – With thousands of students learning multiple languages through multiple different pieces of content, you need to be able to float above the trees and chart out a clear path through the forest.
Aside from the Abilities mentioned above, the following qualities will boost your application:
Can speak more than one language.
Has learned 1 or more foreign language to fluency as an adult.
Has experience in teaching or counseling.
Can play a musical instrument or can sing
Experience in project management
Experience in product management
Willingness and Flexibility to travel to different parts of world for in-person collaborations.
Compensation and Career
We are looking for an Intrapreneurial-type person to grow with our company in the long term.
Currently, we work as a distributed team. That means you can work from anywhere in the world on your own schedule. We provide a challenging workload, but we don’t track hours, nor do we prohibit you from doing other work.
Application Process
There will be 3 steps to the selection process:
Editing test and video application
The Advocate Interview
The Final Interview
editing test
the main filtering ability here is the arrangers “story-sense,” since very few people have this ability. Again, I generate lots of useful content through my improvised interactions with students. But people can’t benefit from those interactions unless their edited down and packaged in an engaging format.
Long Form: Select what you consider to be the most interesting concept of theme, then create a 8-12 minute video teaching that concept/theme using footage from the webinar. To fill in gaps in content, you may add in text, images and your own voiceover, but it’s not required.
Short Form: Imagine you had to entice someone on watching the entire webinar.
Create a 30-60 second trailer that you think would inspire someone to watch.
We’re not testing you on your ability to make crazy visual effects.
We’re testing you on your ability to weave together a compelling narrative,
Our students’ emotional engagement with our learning materials largely determines whether or not they’ll get value from it – that’s why it’s a critical skill to possess as Head of Student Success.
Video application
next, you must record a video of yourself explaining two things:
why do you want this position?
why do you think you would thrive as an ally, advocate and arranger?
the video should be between 5-10 minutes in length and uploaded to any video-hosting service like vimeo or youtube. Please sure that we have access to view the videos without restrictions!
Once your videos are ready, fill out this application form.
The advocate interview
if i like your videos, i will contact you to set up a interview me and the rest of the team.
A day before this interview, we will send you data from a survey we conducted with our students asking about their biggest learning challenges and questions.
You will then have to go through this data in search for useful insights and deliver a presentation on your findings and recommendations live on call.
Here, we are testing your cognitive empathy and verbal acuity as an Advocate.
Interview round 2
if you make it past the video test, we will have a final interview with you. This is where we ask you all the fun and tough questions to see whether your the best fit for the role.
—
Does this description fit you? Are you game for some unconventional interviewing practices?
Do you want to start a new remote career building something epic, making a real positive impact, all while developing your skills and growing as a person?
During this 6-month trial period, we will pay you a salary of $2000-$ 3,000 per month, depending on experience. If the trial goes well, we will negotiate a higher salary based on your performance.
Categoría: Finanzas y Negocios
Subcategoría: Gestionar proyectos
Tamaño del proyecto: Proyectos grandes
¿Es un proyecto o una posición?: Posición de largo plazo
Disponibilidad requerida: Según se necesite
