Published: 11 months ago Bids: 3 Project duration:More than 6 months
I need freelancers that have strong communication skills and desire to work long term partnership to achieve target of increasing user rates on platform.
Category: Admin Support Subcategory: Virtual Assistant Is this a project or a position?: Project Required availability: Full time
Published by: D.Last reply: 11 months ago
Malaysia
What is a customer service representative?
A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
We pride ourselves on continuous evolution as we provide services to homeowners in cities all over the United States. The driving force behind constant business growth is the presence of our skilled and dedicated sales team. We’re searching for a highly-skilled appointment setter/chat support person to contribute to our team's growth and help us maintain our position as an innovative authority in the roofing industry.
We primarily sell Roof Protection, Roof Replacements, Solar Panels, Window Replacements, Gutter Guards, etc
The ideal candidate will have strong phone skills and CRM experience. He/She will be expected to chat with inbound leads on a regular basis, ensuring all home service leads get booked into our schedule.
Objectives of this Role:
*Provide chat support to inbound homeowners
*Call inbound leads to qualify and set appointments
*Work with our CRM system to keep our pipeline flowing (Go High-level)
*Establish and maintain relationships with the CEO, providing day-to-day contact on project status and changes
Daily and Monthly Responsibilities:
*Chat with incoming leads over sms and phone using our crm
*report project outcomes and/or risks in our crm as needed—escalating issues as necessary based on project work plans
reply with "gonano chat" in the header or your application or you will be ignored, explain to us why you are the best fit for this position.
Skills and Qualifications:
*Appointment setting experience
*Strong written and verbal communication skills
*Very strong English speaking skills
Preferred Qualifications:
*Strong attention to details, deadlines, and budgetary guidelines
*Experience using Notion, ClickUp, Trello, Basecamp, asana, or Monday
*Hours - 9-5 pm Eastern US Standard
*Independent, Quite Work Space
*Fast Internet
*Headset
*Laptop (Macbooks are a plus)
We are looking for someone who is detail-oriented to work remotely full time for our roofing business.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: R. F.Last reply: 11 months ago
United States
We're looking for a Bilingual Korean - English customer support agent or Happiness Officers that will provide professional and friendly service through our email and live-chat channels. This person should have a passion for helping others and be able to stay calm under pressure.
You'll also translate our product to Korean. You'll be given the tools to do so easily, and you translate regularly, and moderate others' translations.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published: Last year Bids: 4 Project duration:More than 6 months
Hosthub is a channel manager and Property Management System for short term rentals with customers in 82 countries. We are looking for a bilingual canditate (spanish/english) to join our customer support team and handle customers from LatAm and Spain.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: Full time
Published by: A. C.Last reply: Last year
United States
Hi everyone. Good day to you. This is a test project as part of the Selangor Freelancer requirement.
Please ignore this message. Thank you.
Category: Admin Support Subcategory: Customer Support Time required: Between 10 and 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: YAMUNAA M.Last reply: Last year
Malaysia
USD 50 - 100
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