Customer Support Freelance Jobs

There are several tasks to solve, general questions regarding customer support. The tasks will be sent individually. Needed an experienced specialist with a Native English language.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

Greetings, I am looking for a Chinese speaker (traditional Chinese) to be part of my customer service team.

I run 2 e-commerce websites in Taiwan in the health and wellness niche, and I want someone to take care of customer support through:
1. Email (Freshdesk platform)
2. Social Network (Facebook and Instagram).


Your main tasks:
1. Know the products and explain to the customers if they have any doubts.
2. Reply to emails
3. Reply to social network private messages and post comments.
4. Create tickets
5. Check customers orders in our website and marketplaces.

Total Monthly hours: In average you will have 40 to 60 hours of work in a month.
You will work from Monday to Saturday.
Payment: 400 USD

Please only apply if you are:
1.
Available for a long term position (above 6 months).
2. Have experience with similar work.
3. Friendly
4. Good at following SOPs.

Apply to this job by mentioning the keyword 'traditional support' just to know you are paying attention to details.

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time

Onboard customers to new platform. We have new customers that need to be onboard To different platforms. Email systems, accounting systems and etc.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Hiya, in need of experts in advertisement, lead generation, internet marketing, customer support, data entry in UK sites to complete a couple of tasks. If you think you are reliable and more efficient to do this, don't hesitate to contact me. Thank you.



.......................................................
.......................................................
.......................................................

Category: Sales & Marketing
Subcategory: Advertising on Google, Facebook

It's a travel startup. We are especially looking for a person who is available in the USA. If we find a candidate suitable for the job, additional perks will be provided to him or her like company shares plus profit sharing as well.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: Full time

I need a customer service representative to do the following:

- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
- Prepares product or service reports by collecting and analyzing customer information.
- Contributes to team effort by accomplishing related results as needed.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

CeleBreak is the answer for everyone who doesn't know where and with whom to play football!

We created CeleBreak in order to provide a great amateur football experience by  football matches open to all levels. We actively build football communities, connecting people who share the same passion for football!
The company was founded in 2015 and over the past few years our community has grown to have over 5000 players every month. Currently, we operate in Barcelona, Los Angeles, Frankfurt & Munich.


We will launch now Madrid and are thus looking for a Sales & Customer Support Role:
- spanish speaking native (or close to native)
- english fluent (ability to chat with people in english)

The Mission of the position is:
- acquire new clients through chatting & posting
- reactivate old clients through chatting & posting
- Customer support

The platforms you will be using:
- Whatsapp, Facebook, Instagram, Meetup and other

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time