We are hiring!
We are looking for new sales consultants, one for each language. Commission based job, the more collaboration deals you close,  the higher your salary/pay.
Requirements:
- Strong motivation and determination
- Willingness to learn and improve
- Predisposition to customer contact
- Excellent communication and listening skills

Responsibilities
- Make phone calls to customer lists provided by us
- Propose collaboration and our service by describing its quality and convenience in a detailed and convincing manner
- Manage customer relationships by maintaining contact
- Enter customer data into the corporate database
- Achieve weekly sales targets

Category: Admin Support
Subcategory: Telesales
Is this a project or a position?: Project
Required availability: Part time

At AANTONOP, we count on our customer service department to interact professionally with our valued customers when they have questions or concerns. We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve issues that come up with our customer-first business mentality. They should also be experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, they will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role
- Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
- Follow company communications guidelines and procedures under minimal supervision
- Recommend improvements to processes for improved company efficiency

Daily and Weekly Responsibilities
- Build expert and dynamic knowledge of company products and services
- Research information using available resources to satisfy customer inquiries
- Build rapport with customers by engaging with them in an inviting, friendly, and professional manner, to deliver exceptional experiences nurture lasting relationships
- Respond quickly, professionally, and accurately to all customer inquiries regarding quotes, orders, status requests, complaints, product returns, and warranties
- Meet daily personal/team qualitative and quantitative targets by recommending and explaining benefits of additional company services, and seizing opportunities to sell products and services whenever possible
- Maintain daily recordings, and log and document issues and resolutions in an electronic database for sales and executive management teams to review

Skills and Qualifications
- High school degree
- Successful experience in a corporate environment
- Strong communication skills, including active listening and clear articulation
- Ability to solve problems and alleviate conflicts or escalate tactifully
- Ability to multitask, manage time, and prioritize

Category: Admin Support
Subcategory: Other
Project size: Large
Is this a project or a position?: Project
Required availability: As needed

The job would be to contact customers who have placed an order with cash on delivery before the order is shipped to confirm that the customer data is correct and offer any extra product with an offer on the call. In addition, he would also ensure that the package is delivered correctly, calling customers whose shipments have some kind of incident or for some reason have not been delivered correctly, to reach a solution, which would have to be communicated to the shipping agency via email. This is a job that would have to be done on a daily basis.
The clients are Portuguese, so we need someone who speaks Portuguese well.

Category: Admin Support
Subcategory: Telesales
Project size: Large
Is this a project or a position?: Project
Required availability: As needed

E-go Taiwan Car Rental and Travel Group is a company with the most complete vehicle fleet in Taiwan. In recent years, it has been committed to intelligent transportation, scheduling vehicle itineraries with excellent algorithms, improving operational efficiency and customer satisfaction.

We are looking for experienced customer support representative/dispatcher who can work with us in the long-term. You will be working remotely, daytime or nighttime shifts are both required but you may schedule yourself.

Job Description
    Operate dispatching system to schedule and dispatch drivers with vehicles
    Monitor flight status, handle emergency situation by communicating with customers
    4 shifts: Early shift 8:30am-5:30pm / Afternoon shift: 12:00pm-9:00pm / Night shift 2:30pm-11:30pm / Midnight shift: 11:30pm-8:30am
    Other tasks assigned by the company

Requirements
    Chinese, English competency  (Mainly Chinese, the system is in Chinese)
    Ability to remain calm and soothe customers when they are stressed or upset
    Certificate of clearance issued by the relevant government agency
    Savvy with computers and mobile devices
    Good people and communication skills
    A strong passion for travel

For more information, please contact me. Thank you.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

This is a customer care specialist position. You will handle inbound calls and provide technical problem resolutions to customers by performing a question diagnosis while guiding users through step-by-step solutions. The support will be provided by clearly communicating technical solutions in a user-friendly, professional manner.

Qualifications and Competencies
    High school diploma or equivalent (preferred).
    Fully bilingual (English and Mandarin). Spanish is a plus.
    1 - 2 years experience as a Support Representative in a Telecommunications (Mobile Phone, Prepaid Phone Services) or any Technical Account preferred. If you don't have experience but you are Mandarin proficient, we will train you.


Skill and Knowledge Qualifications
    Have relevant knowledge on gsm, lte and prepaid mobile services.
    Ability to speak and write clearly and accurately; Excellent problem-solving and decision-making.
    Knowledge of relevant software computer applications and equipment.
    Knowledge of customer service principles and practices.


Duties and Responsibilities
-Open raised tickets, resolve raised tickets, properly tag and update raised tickets, follow up on open and pending tickets.
-Callback the customers to follow up on the Issue if it has been resolved or not.
-Identifies Technical and backend process improvements based on customer issues, trends, identified gaps and win opportunities.
-Conducts daily and regular routine and validation tests to assess operational status and customer experience on a timely manner.
- Escalates customer concerns to the Level 4 Team for further troubleshooting and Issue Resolution.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are looking for a dynamic, proactive, and enthusiastic communicator!
In this role you will:
-Handle communications between clients and our internal teams
-Ticket and action client requests
-Take on client calls
-Monitor and ensure our response times
-Follow up and ensure all client inquiries are responded to in a timely manner

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Full time

Let’s get to know each other better! We are Quarks. We shape digital reality by creating products and technologies in the field of social discovery and online dating.
We are always looking for people we can click with, and we currently need a specialist for the position of Support Agent (Spanish/Remote).
Our flagship product is an international dating platform that helps connect people with shared values ​​and interests around the world. 9 years of work on the product, more than 170 million users, development in 20 countries, communication in 8 languages, 3 platforms: WEB, Android and iOS. All this became possible thanks to our employees – “quarks”.

Who is our perfect quark for this position?
For the position of Support Agent (Spanish/Remote), we are looking for a candidate who speaks Portuguese/Spanish at the Upper-Intermediate+ level and will help in communication with customers of our product.

What will be the start of your work?
If you successfully pass the competitive selection, you will undergo a two-week training. Experienced specialists will familiarize you with our product and work process in detail. You should not be afraid that you will remain alone. Training at the start is a feature of our company. The training will end with a short exam. Passing the exam means that you are hired. The team leader will familiarize you with all the internal processes of remote work in detail and define the goals for the trial period. At the beginning of work and even after the completion of training, you will have a personal mentor for 3 weeks who will advise, help and enable you to become a successful member of the team.

What tasks will you perform:
- provision of customer support services for site users: solving user problems, determining the cause of the problem, choosing and explaining the best way to solve this problem;
- interaction with customers of our site, answering the most common questions, solving issues with payment for services;
- channel of communication with users - chats, tickets.
What knowledge and skills do you need for this position:
- Portuguese/Spanish language at the Upper-Intermediate+ level;
- proficiency in English at the Intermediate level;
-fluency in the Ukrainian language;
-experience in customer support services will be a competitive advantage;
- the ability and desire to communicate with people, stress resistance;
-personal computer, 24-hour Internet access;
-experience in Zendesk is welcome.

What we offer:
- competitive salary;
-bonus system;
-paid holidays;
-training of new employees (the time spent on training is also paid);
- the possibility to work at home;
- provision of all programs necessary for work;
-flexible schedule: morning and evening shifts (5 shifts per week of 8 hours each);
- a young and friendly team of agents;
- constant communication with the central office.

Category: IT & Programming
Subcategory: Other
Project size: Large
Is this a project or a position?: Project
I currently have: Not applicable
Required availability: As needed
API Integrations: Other (Other APIs)