Our Client is looking for a Remote Customer Service Representative to join their team! We seek a driven, entrepreneurial, competitive individual to expand our business. In this position you will focus on customer service. This position involves assists agents in answering calls for a health insurance agency.
You will provide prospective customers with services that solve unique personal or small-business needs. Must be energetic, well-spoken and eager to give superb service and attention to our customers. usa citizens only.

Requirements
● Speak and write fluently in English and Spanish. Exceptional verbal and written communication skills are a must for this role
● Remote work experience.
● You must have a high-speed internet connection at your home.

● Possess the ability to make calls, answer calls, connect and interact with customers at all levels
● Possess the ability to type while listening to the customer and extracting the most important pieces of information to address their needs and meet the company’s operational business requirements
● Tenacity to handle rejection/claims and difficult situations and continue on with a positive attitude.
● Demonstrate enthusiasm, persistence, and confidence
● Possess strong self-organization and time management skills including the ability to multitask, prioritize and manage time efficiently
● Be self-motivated and self-directed

Job Responsibilities include (but not limited to):
● Identify new sales opportunities through inbound leads, follow-up calls and emails, and outbound cold and warm calls.
● Responsible for the whole customer service cycle for each customer (reading and assessing needs to closing and looking to achieve recurrence).
Driving the whole Customer Service cycle from end to end
● Comfortable getting multiple inbound calls from actual and potential clients and meeting call goals. (Individuals and SMB representatives)
● Record/register customer information and maintain databases by obtaining, entering, and verifying required data.
● Present and deliver information to clients with the objective of generating interest, qualifying prospects, booking meetings and showing Company added value
● Servicing customers’ needs and requests telephonically and/or communicating them to the correct agent that will work on their case.
Communication with callers and agents is a critical part of the work
● Be goal oriented, comprehensive, persuasive and driven.
● Understand the client’s needs to provide the best solution available
● Build rapport with current and prospective clients, professionally articulate value, and gain interest in using our products or services.
● Strong organizational skills, attention to detail and capacity to manage clients (individuals, SMB accounts), opportunities and customer service activities transparently and work collaboratively to move them through the Company’s process.

● Meet and exceed objectives to ensure customer satisfaction is achieved and/or exceeded.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Work From Home Position!

Your role is to communicate organizational needs, oversees employee's performance, provide guidance, support, identify development needs, and manage the reciprocal relationship between staff and the organization so that each is successful.

Your Skills:
Conflict Resolution, Leadership, Critical Thinking, Interpersonal Skills, Problem Solving, Communication Skills, Adaptability, Management Skills, Approachability and Empathy, Confidence and Positivity, Transparency, Teamwork, Willingness to learn, and Time and Priority Management Diversity and Generation Differences in the workplace.
If you think this is you, please don't hesitate to apply.

Apply to this link: https://forms.gle/D1eneKq6roSadzf79

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Full time

I need a customer service agent that must have the ability to multi-task when need be, able to answer a multi-line phone system, assist customers by phone and in emails, respond to emails fast, etc. Customer service agent brief job description includes billing, processing payments, addressing past due accounts through to a collection agency, maintaining customer files from beginning to end, verifying paperwork, filing, etc.  Proven experience as a virtual assistant or relevant role is very helpful.
Customer service agent must be familiar with current technologies, like desktop sharing, cloud services. Experience with word-processing software and spreadsheets (e.g. QuickBooks.
MS Office).

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

Our hiring process includes two weeks of testing to determine whether you are the right person or not.

At the end of the testing period of two weeks you will be paid $50 USD as a token of appreciation if during the two weeks you showed full dedication and determination during the two weeks of training.

Once the testing period ends you will be notified via email of our decision to hire your services or not.

We are looking for people who meet the following five requirements:

1) Able to speak and write English in a professional manner

2) People with integrity and honesty (People who perform well whether they are being watched/supervised or not)

3) People who are responsible (People who do not sign off until the work at hand is completed)

4) People who have time flexibility since we work with clients all over the world (We are not offering the usual 8 to 5 job opportunity. We offer an opportunity to have a job from home, (getting fully trained by us) with the possibility to become an international logistics consultant, available to work as needed during the day or night depending on the logistics/needs of our worldwide clients)

5) People who understand and appreciate the great opportunity we offer in the attached section number seven of the contract. (The full contract will be shared with those who pass the two weeks of testing)

Please confirm that you have carefully read the above instructions and that you meet the above five requirements.



Upon receiving a positive response from you, we will analyze your response in order to determine if you should be considered for the two weeks of testing.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: I don’t know yet
Required availability: As needed

We are here for Book keeping and customer care representative who are ready to act as front desk of the company. And can compile information of customers for further superior review.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Needs to hire 80 Freelancers

Call Centre Representatives Italian speaking
Job brief
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Here for customer care and book keeping representative who can help in keeping records of customer and help customers with whatever is unclear or maybe their difficulties on getting task don.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed