We are looking for a customer service agent to help process online applications from Chinese customers. Communication with the customers will happen mostly over e-mail so written skills are a must. Fluency in Mandarin is required
Preference for applications coming from Singapore (not a must)

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in sales

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

I want to hire a Customer Representative Service (CRS) who can; Interact with customers by telephone or email in order to provide information about products and services, take orders, or obtain details of complaints.
Fulfill orders received by email, fax, website, or other electronic data interchange.
Follow up on customer problems to ensure the correct solution was carried out.


Work in an open-plan call center setting.

Category: IT & Programming
Subcategory: Web development
What is the scope of the project?: Medium-sized change
Is this a project or a position?: Project
I currently have: Not applicable
Required availability: As needed
API Integrations: Other (Other APIs)
Roles needed: Project manager

I want to hire a Customer Representative Service who can listen and respond to customers’ needs and concerns,
Provide information about products and services,
Take orders, determine charges, and oversee billing or payments,
Review or make changes to customer accounts.

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

I need an admin to manage Online Marketplace such as Shopee and Lazada. The product is software, so it’s easy to deliver.
I need trusted people, hard-working and disciplined.
Let me know if you are eligible.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Hi,
I need someone that can offer customer service support to the clients of our site. Mainly through WhatsApp and Email.
Skills we need:
- shopify / oberlo experience
- excel / word
- customer service experience
- enlish level, hight / native

job description
the main job is to contact every client after their purchase (whatapp) to confirm the order or ask for information if needed.

Answer emails (there are few) and fulfill the orders in Oberlo.
You don't have to allocate many time every day, but you must keep it updated every day.

If you have read all, please when applying for the job introduce the text "Monster" on the heather of the reply.

We will establish a weekly payment, and we will agree on the payment terms.

We speak soon!

Category: Admin Support
Subcategory: Customer Support
Time required: Up to 10 hours
Is this a project or a position?: Project
Required availability: As needed

Hello,

I'm looking for 4 people for customer support via phone call.

Schedule:

Monday to Friday 7 hours each member (2 working shifts)
Saturday to Sunday 7 hours each member (2 working shifts)

Tasks:

- Information about products and brand
- Processing orders
- Providing information to current customers about the status of their shipments
- Solving issues in case a product is damaged
- Upselling customers

This is for a very long-term position so i'm looking for serious people. Training will be provided with all the details on how to take care of the customers.

Please, explain your expertise and budget for this.

Cheers!

Category: Admin Support
Subcategory: Telesales
Project size: Medium
Is this a project or a position?: Project
Required availability: As needed