Answer Inbound Calls
Appointment setters answer inbound calls from the company’s prospective and current clients or customers. Answer any questions the client might have and set up appointments for the client to speak directly to a salesperson.
Place Outbound Calls
Responsible for cold calling these prospects.
Contact clients, both current and prospective, to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed.
Keep Accurate Records
Keep accurate records of each conversation and indicate in these records whether the person is interested or not.
sales skills – basic knowledge of sales principles. Knows how to garner interest in the product or service that the company is selling
Customer Service Experience – Previous customer service experience, preferably in a call center environment. However, any kind of retail customer service is usually helpful for this position
Data Entry Skills – Skilled data entry employees who can type at fast speeds with high accuracy
Interpersonal Communication Skills – Excellent with interpersonal communication skills in both verbal and written forms
Organization Skills – Highly organized employees and always know what’s going on with each salesperson
Job Types: Full-time, Permanent
Salary: From 600 USD
Job Type: Full-time
Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed