We are seeking a highly motivated and reliable individual to join our team as a Bilingual Phone Support and Office Admin Assistant. The successful candidate must be fluent in Spanish, with excellent English language skills, and easy to understand. Clear communication and understanding are crucial for this position.
Provide phone support to Spanish and English-speaking customers, assisting them with inquiries, resolving issues, and providing exceptional customer service.
Perform general office administrative tasks such as data entry, filing, scheduling appointments, and managing documentation.
Maintain accurate records and update databases as required.
Collaborate with team members to ensure smooth workflow and efficient operations.
Follow company policies and procedures while adhering to strict confidentiality guidelines.
Fluent in Spanish, with excellent verbal and written communication skills.
Strong command of English, ensuring easy understanding by English-speaking customers.
Previous experience in phone support and office administration is preferred but not mandatory.
Proficient in using various computer applications and software.
Excellent organizational skills with keen attention to detail.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Reliable, self-motivated, and able to work independently or as part of a team.
The pay is $8 per hour. Compensation will be determined based on qualifications and experience.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
English speaker needed to generate leads by making cold calls. Opportunity of growth.
Comfortable making cold calls
Being able and willing to learn
Fluent in English
Available 8 to 5 Eastern Time.
Category: Admin Support Subcategory: Telesales Project size: Large Is this a project or a position?: Project Required availability: As needed
Published: 2 months ago Bids: 10 Project duration:More than 6 months
Rekha Technologies LLC is seeking a friendly, efficient, and highly organized Remote Medical Receptionist to join our growing team. The ideal candidate will be responsible for managing incoming calls from our US-based medical practice, scheduling and rescheduling appointments, and providing exceptional service to our patients. Spanish and English bilingual speaking candidates are preferred, as this will help us serve a broader patient base. This role is vital in ensuring the smooth and efficient functioning of our practice. Knowledge of eligibility, verification, referrals, and authorization will be an added advantage.
Working Hours: 8:30 am pst to 5:00 pm pst
answer incoming calls from our us-based medical practice in a professional and courteous manner, addressing inquiries and providing information as needed.
Schedule, reschedule, and confirm appointments for patients in accordance with the physicians' availability and clinic guidelines.
Obtain and record accurate patient information, including demographics, insurance details, eligibility, verification, referral, and authorization information.
Communicate with patients about appointment reminders, cancellations, and any changes to their schedules in both English and Spanish.
Direct calls to appropriate staff members when necessary.
Maintain patient confidentiality in compliance with HIPAA regulations.
Collaborate with other remote team members to ensure a seamless and positive patient experience.
Provide administrative support, such as filing, copying, and data entry as needed.
Perform other related duties as assigned or required.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: Full time
Published by: D. J.
Over USD 45 / hour
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