Respond promptly and effectively to customer chats, providing assistance, resolving inquiries, and offering solutions to their problems.
Maintain a professional and friendly tone in all customer interactions.
Familiarize yourself with the company's products or services to provide accurate and detailed information to customers.
Document relevant information about customer chats accurately in the issue tracking system or customer support software.
Collaborate closely with other departments, such as the sales team or technical support team, to resolve issues and improve the customer experience.
Category: Admin Support Subcategory: Virtual Assistant Project size: Large Is this a project or a position?: Project Required availability: As needed
Which began in 1970, a group of farmers came together to market milk, for which they created "Alpura" (Asociación de Leche Pura Farmers), a brand that has been making and distributing pasteurized milk for more than 40 years. Mexico.
Category: Writing & Translation Subcategory: Translation How many words?: Between 1,000 and 5,000 words Is this a project or a position?: Project Required availability: As needed
Published by: J. B.Last reply: 3 months ago
Mexico
We are looking for costumer support agent to call and confirm our orders in Spain and Portugal. We need agent that speak spanish and Portuguese and have experience in confirming orders for e-commerce
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Published by: A. G.Last reply: 2 months ago
Morocco
Payment method:
Verified
This is a long term project where the following will be needed:
-General research
-Keyword research
-Help with scheduling
-Good English (written and spoken)
-Some bookkeeping
-Communicate with various internal teams and coordinate projects as needed
-Various other office tasks
-This is mostly a 9 am to 5 pm EST (there is flexibility)
Category: Admin Support Subcategory: Virtual Assistant Project size: Large Is this a project or a position?: Project Required availability: As needed
Published by: C. O.Last reply: 4 months ago
Canada
Published: 4 months ago Bids: 17 Project duration:More than 6 months
We are seeking a highly motivated and reliable individual to join our team as a Bilingual Phone Support and Office Admin Assistant. The successful candidate must be fluent in Spanish, with excellent English language skills, and easy to understand. Clear communication and understanding are crucial for this position.
Responsibilities:
Provide phone support to Spanish and English-speaking customers, assisting them with inquiries, resolving issues, and providing exceptional customer service.
Perform general office administrative tasks such as data entry, filing, scheduling appointments, and managing documentation.
Maintain accurate records and update databases as required.
Collaborate with team members to ensure smooth workflow and efficient operations.
Follow company policies and procedures while adhering to strict confidentiality guidelines.
Requirements:
Fluent in Spanish, with excellent verbal and written communication skills.
Strong command of English, ensuring easy understanding by English-speaking customers.
Previous experience in phone support and office administration is preferred but not mandatory.
Proficient in using various computer applications and software.
Excellent organizational skills with keen attention to detail.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Reliable, self-motivated, and able to work independently or as part of a team.
Salary:
The pay is $4 - $8 per hour. Compensation will be determined based on qualifications and experience.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: Full time
Published by: R. S.Last reply: 2 months ago
United States
Description
We are seeking a highly motivated and reliable individual to join our team as a Bilingual Phone Support and Office Admin Assistant. The successful candidate must be fluent in Spanish, with excellent English language skills, and easy to understand. Clear communication and understanding are crucial for this position.
Responsibilities:
Provide phone support to Spanish and English-speaking customers, assisting them with inquiries, resolving issues, and providing exceptional customer service.
Perform general office administrative tasks such as data entry, filing, scheduling appointments, and managing documentation.
Maintain accurate records and update databases as required.
Collaborate with team members to ensure smooth workflow and efficient operations.
Follow company policies and procedures while adhering to strict confidentiality guidelines.
Requirements:
Fluent in Spanish, with excellent verbal and written communication skills.
Strong command of English, ensuring easy understanding by English-speaking customers.
Previous experience in phone support and office administration is preferred but not mandatory.
Proficient in using various computer applications and software.
Excellent organizational skills with keen attention to detail.
Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.
Reliable, self-motivated, and able to work independently or as part of a team.
Salary:
The pay is $8 per hour. Compensation will be determined based on qualifications and experience.
Category: Admin Support Subcategory: Customer Support Time required: More than 20 hours Is this a project or a position?: Project Required availability: As needed
Daily collection, scanning and emailing of post while I’m traveling. Must be based in Vaud or Geneva, Switzerland. Reliable, discrete, English and French speaker preferred. Accountancy skills à plus.
Category: Admin Support Subcategory: Virtual Assistant Project size: Small Is this a project or a position?: Project Required availability: As needed
