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Mis servicios incluyen, entre otras actividades:
◽️ Atención al cliente en tiempo real a través de correo electrónico, chat, Zoom, Google Meet, Teams WhatsApp y redes sociales, para responder consultas sobre confirmación de pedidos, compras, pagos, entregas y requerimientos de servicios.
◽️ Gestión de correo y agenda en varias plataformas como Calendly, Google Calendar y Google Task, para que puedas organizar citas, planificar reuniones y escribir actas detalladas, y realizar reservas y preparativos para viajes.
◽️Gestión de redes sociales (community manager): Manejo de: Instagram, Facebook, Twitter, Whatsapp Business.
- Crear y planificar contenido relevante y atractivo para las redes sociales, con el uso de herramientas como Adobe Illustrator, Canva
- Gestionar y moderar la comunicación y las interacciones en las redes sociales.
- Realizar investigaciones para mantenerse al día sobre las tendencias y cambios en el mercado y en la competencia.
◽️Gestión e-commerce, conocimiento en manejo de tienda en Amazon.
- Manejo de Inventario.
- Gestión de pedidos y envíos, elaboración de facturas.
- Atención al cliente: Responder preguntas y resolver problemas de los clientes.
◽️Soporte Contable en:
- Registro y organización de transacciones financieras.
- Gestión de cuentas por cobrar y por pagar, actualización y seguimiento a las facturas pendientes y hacer los pagos correspondientes a proveedores y otros acreedores.
- Emisión de facturas.
◽️Soporte Administrativo:
- Preparación de documentos y presentaciones: Esto puede incluir la preparación de informes, presentaciones y otros documentos de negocios.
- Manejo de archivos y registros: mantener y organizar registros, archivos y bases de datos de la empresa.
- Transcripción y traducción de documentos español a inglés o ingles a español, proficiency de ingles C2.
Mi enfoque se basa en entender tus necesidades y objetivos para ofrecerte un servicio personalizado y de alta calidad. Mi objetivo es ayudarte a generar más tiempo a través de la delegación de tareas y la automatización de procesos.
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Una profesional en asistencia administrativa con una amplia gama de habilidades para brindar soluciones eficientes a tus necesidades empresariales. A través de mi experiencia en diferentes áreas, puedo ofrecerte un servicio integral y de calidad.
Dentro de mis habilidades se destacan:
▣ Atención al cliente.
▣ Asistente Administrativo
▣ Contabilidad y Finanzas.
▣ Logística y KPI.
▣ Excel, Word, PowerPoint.
▣ SAP
▣ Recursos Humanos
Ofrezco mis servicios, destacando la organización, atención al detalle y comunicación efectiva. Autónoma, proactiva y orientado a resultados. Disponible para trabajar remotamente y adaptarse a las necesidades del cliente.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 15.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"February 20, 2024 14:41","lastActiveLoginRelative":"Last month","registeredSinceRelativeToUser":"July 06, 2023 19:37","registeredSinceRelative":"9 months ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Microsoft Excel (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Admin Assistant (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Customer Service (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Accounting (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/accounting","isCertified":false,"title":"Accounting - Freelancers"},{"anchorText":"Microsoft Word (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-word","isCertified":false,"title":"Microsoft Word - Freelancers"},{"anchorText":"Admin Support (1 year)","anchorLink":"https://www.workana.com/en/hire/admin-support-1","isCertified":false,"title":"Admin Support - Freelancers"},{"anchorText":"Article Writing (1 year)","anchorLink":"https://www.workana.com/en/hire/article-writing","isCertified":false,"title":"Article Writing - Freelancers"},{"anchorText":"Microsoft PowerPoint (5 to 10 years)","anchorLink":"https://www.workana.com/en/hire/microsoft-powerpoint","isCertified":false,"title":"Microsoft PowerPoint - Freelancers"},{"anchorText":"Transcription (1 year)","anchorLink":"https://www.workana.com/en/hire/transcription","isCertified":false,"title":"Transcription - Freelancers"},{"anchorText":"Human Resources (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/human-resources","isCertified":false,"title":"Human Resources - Freelancers"},{"anchorText":"Financial Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/financial-management","isCertified":false,"title":"Financial Management - Freelancers"},{"anchorText":"Operations Management (3 to 5 years)","anchorLink":"https://www.workana.com/en/hire/operations-management","isCertified":false,"title":"Operations Management - Freelancers"}]},{"isHero":false,"profileUrl":"https://www.workana.com/freelancer/dc4c2e6fa65a8e1430969c28c3b8dc26","profileLogoUrl":"https://cf.workana.com/logos/ef/be08209ba011e696c4c1e44fe65a80/fotomantis.png","profileName":"A. V.","hash":"dc4c2e6fa65a8e1430969c28c3b8dc26","roleName":null,"tagline":"Quality my best alliance!","isVerifiedAgency":false,"rating":5,"ratingLabel":"5 of 5.00","completedProjects":2,"badges":[{"title":"Freelancer iron","size":"small","position":"iron","type":"iron"}],"country":{"name":"United States","img":"

","searchLinkUrl":"https://www.workana.com/jobs?country=US"},"completedProjectsForView":"2","dangerouslyWillBeRenderAsHtml_description":"Soy Ingeniera Financiera, Especialista en Gestión de Portafolios y Valoración de Empresas. Brindo servicios de soporte administrativo y asistencia virtual, igualmente soluciones en excel para organizar y optimizar la información.
Cuento con amplia trayectoria en los sectores manufacturero, de servicios y financiero en soporte operativo, comercial y administrativo; elaboración de informes de gestión y estadísticas. Manejo de Ms. Office, Internet y redes sociales y cuento con un nivel de inglés intermedio. Tengo experiencia en conciliación de cartera, pagos y atención a proveedores. Manejo servicio al cliente, atención de quejas y peticiones de clientes y manejo de personal.
Me gusta la lectura de todo tipo de texto así como escribir acerca de cualquier tema.
Cuento con competencias orientadas al trabajo en equipo, liderazgo, recursividad y facilidad de aprendizaje.","canInvite":false,"shouldShowHireMeDialog":false,"sameAsLoggedInCompany":false,"position":"iron","hourlyRate":"USD 12.00","hourlyWorkedProjects":0,"lastActiveLoginRelativeToUser":"April 12, 2024 06:46","lastActiveLoginRelative":"1 week ago","registeredSinceRelativeToUser":"October 26, 2016 13:12","registeredSinceRelative":"7 years ago","recentBreaches":{"value":0,"label":"0 recent violations"},"workerSkills":[{"anchorText":"Data Entry","anchorLink":"https://www.workana.com/en/hire/data-entry","isCertified":false,"title":"Data Entry - Freelancers"},{"anchorText":"Customer Service","anchorLink":"https://www.workana.com/en/hire/customer-service","isCertified":false,"title":"Customer Service - Freelancers"},{"anchorText":"Microsoft Excel","anchorLink":"https://www.workana.com/en/hire/microsoft-excel","isCertified":false,"title":"Microsoft Excel - Freelancers"},{"anchorText":"Feature Writing","anchorLink":"https://www.workana.com/en/hire/feature-writing","isCertified":false,"title":"Feature Writing - Freelancers"},{"anchorText":"Admin Assistant","anchorLink":"https://www.workana.com/en/hire/admin-assistant","isCertified":false,"title":"Admin Assistant - Freelancers"},{"anchorText":"Virtual Assistant","anchorLink":"https://www.workana.com/en/hire/virtual-assistant","isCertified":false,"title":"Virtual Assistant - Freelancers"},{"anchorText":"Visual Basic","anchorLink":"https://www.workana.com/en/hire/visual-basic","isCertified":false,"title":"Visual Basic - Freelancers"}]}],"pagination":{"total":32,"limit":10,"page":1,"pages":4,"urls":{"base":"https://www.workana.com/en/freelancers/united-states/admin-assistant","template":"https://www.workana.com/en/freelancers/united-states/admin-assistant?page={:page}","next":"https://www.workana.com/en/freelancers/united-states/admin-assistant?page=2","1":"https://www.workana.com/en/freelancers/united-states/admin-assistant?page=1","2":"https://www.workana.com/en/freelancers/united-states/admin-assistant?page=2","3":"https://www.workana.com/en/freelancers/united-states/admin-assistant?page=3"},"offset":0},"g11n":{"addFreelancerToList":"Add to list","verifiedAgency":"Verified agency","completedProjects":"Completed projects","expandText":"View more","collapseText":"View less","hire":"Hire","hourlyRate":"Hourly rate: ","hourlyWorkedProjects":"Hours worked in hourly projects: ","lastActiveLogin":"Last login: ","registeredSince":"Registered since: ","certifiedSkill":"Certified skill","viewMore":"View more","pagination":{"start":"Home","final":"Final","previous":"Previous","next":"Next"}}}

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