We are seeking a skilled freelancer to develop and implement an AI-powered automated reply system for our WhatsApp and Instagram accounts. The primary goal is to enhance customer service efficiency and provide instant responses to common inquiries.
Key Responsibilities:
- Design, develop, and integrate an AI chatbot capable of understanding and generating relevant replies.
- Implement the chatbot solution for both WhatsApp and Instagram platforms.
- Configure the AI to handle frequently asked questions, basic customer support, and potentially lead qualification.
- Ensure seamless integration with existing messaging interfaces on both platforms.
- Provide documentation and guidance for ongoing management and potential future enhancements.
Required Skills:
- Strong experience in ai and machine learning for natural language processing (nlp).
- Proven track record in chatbot development and deployment.
- Expertise in integrating with WhatsApp Business API and Instagram Messaging API.
- Proficiency in relevant programming languages (e.g., Python,
Node.js).
- Ability to create a robust and scalable solution.
The ideal candidate will have experience in developing conversational AI solutions and a deep understanding of social media platform integrations. The project aims to significantly improve our response times and customer engagement.
Delivery term: Not specified