Ai-Powered Whatsapp Chatbot Development for Automated Customer Service

We are seeking an experienced ai developer or team to create and implement an ai-driven chatbot for whatsapp. The primary goal is to automate customer responses, improve efficiency, and provide instant support to our users. The chatbot should be capable of understanding natural language queries, providing accurate and relevant information, and potentially escalating complex issues to human agents when necessary. Key functionalities include: Integration with WhatsApp Business API, Natural Language Processing (NLP) for understanding user intent, Automated responses for frequently asked questions, Ability to retrieve information from a knowledge base (to be provided), and Seamless handover to human support. We are looking for a solution that is robust, scalable, and user-friendly. The ideal freelancer will have a strong background in ai, chatbot development, and api integrations, particularly with messaging platforms.