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Automate Customer Support Replies for Instagram and Shopee Apps

Published on the March 13, 2026 in IT & Programming

About this project

Open

We are seeking a skilled developer to create an automation solution for replying to customer chats on both the Instagram and Shopee mobile applications. The primary goal is to streamline customer support by enabling regular, automated responses to common inquiries and messages. The solution should be robust, reliable, and capable of handling chat interactions efficiently across both platforms. Key considerations include: Automated response generation for incoming messages. Integration with Instagram Direct Messages. Integration with Shopee in-app chat. Ability to configure and manage automated replies. Ensuring compliance with platform terms of service. The ideal freelancer will have experience in mobile app automation, API integration, and developing solutions for social media or e-commerce platforms.

Category IT & Programming
Subcategory E-commerce
What is the scope of the project? Medium-sized change

Delivery term: Not specified

Skills needed