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Bilingual Chinese Customer Support

Published on the December 08, 2020 in Admin Support

About this project

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We are looking for bilingual Chinese customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.


You'll also translate our product to Chinese and moderate others' translations.

Project overview

This is a permanent work-from-home position.

Category Admin Support
Subcategory Customer Support
Is this a project or a position? Project
Required availability Full time

Project duration More than 6 months

Skills needed

Customer Service Customer Support

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