We are seeking an experienced freelancer or team to develop a robust AI-powered WhatsApp automation system. This system will be designed to automatically respond to incoming messages, leveraging natural language processing (NLP) to understand user intent and generate human-like, accurate replies. The primary goal is to streamline communication for businesses and individuals by automating repetitive interactions, thereby saving time and enhancing customer support
efficiency.Key features and functionalities required for this system include: A user-friendly dashboard for managing messages, monitoring ongoing conversations, and overseeing system performance. Implementation of AI models to categorize incoming messages (e.g., Identifying greetings, specific questions, complaints, or general inquiries). Integration of advanced ai (such as gpt models) to provide intelligent and contextually relevant auto-reply suggestions. Functionality for users to create, edit, and manage their own reply templates. Ability to set specific keywords or phrases that will trigger predefined automated answers. Seamless connection with the WhatsApp Business API to enable message sending and receiving capabilities. Tools to track key metrics such as response times, message engagement rates, and overall system efficiency. The ideal candidate will have strong expertise in ai/ml, nlp, api integrations, and full-stack development, with a focus on creating scalable and reliable solutions. Experience with WhatsApp Business API is highly desirable.
Delivery term: Not specified