About this project
it-programming / web-development
Open
We are seeking a skilled freelancer to develop and implement an automated response system for our WhatsApp communication. The primary goal is to streamline and simplify our customer interactions, ensuring quick and consistent replies to common inquiries.
Key functionalities required:
- Integration with WhatsApp Business API.
- Setup of predefined automated responses for frequently asked questions (FAQs).
- Ability to handle basic conversational flows.
- Potential for lead qualification or initial customer support routing.
- Easy-to-manage interface for updating responses and monitoring interactions.
The ideal candidate will have experience with WhatsApp Business API, chatbot development, and backend programming to create a robust and efficient solution. The project aims to significantly enhance our communication efficiency and customer experience.
Category IT & Programming
Subcategory Web development
What is the scope of the project? Medium-sized change
Project duration Not specified
Skills needed