Experienced Operations Manager for Luxury Footwear E-commerce Business

We are seeking a highly organized and experienced Operations Manager to oversee the daily operations of our direct-to-consumer luxury footwear online business in the USA. The ideal candidate will be responsible for ensuring smooth and efficient processes across all operational areas, from inventory management and supply chain coordination to order fulfillment and customer satisfaction. Key responsibilities include managing vendor relationships, optimizing logistics, handling customer service inquiries, and implementing operational procedures to enhance efficiency and scalability. We are looking for a proactive individual with a strong understanding of e-commerce operations and a commitment to delivering exceptional service in a luxury brand environment.