About this project
it-programming / artificial-intelligence-1
Open
We are seeking an experienced developer to design and implement a comprehensive WhatsApp automation system. This system will integrate an ai-powered chatbot with sales and crm functionalities to streamline our lead management, customer support, and sales conversations.
The primary objective is to significantly improve our response times, increase conversion rates, and reduce the manual effort currently involved in handling customer interactions. The ideal solution should provide:
* **AI Chatbot Development**: A robust AI chatbot capable of understanding natural language, handling common inquiries, providing product information, and guiding users through sales funnels.
* **Sales Automation**: Automated processes for lead qualification, personalized sales interactions, and follow-ups directly within WhatsApp.
* **Customer Support**: 24/7 automated support for frequently asked questions, troubleshooting, and the ability to seamlessly escalate complex issues to human agents.
* **CRM Integration**: Seamless integration with our existing CRM system (or a recommended one if none is in place) to synchronize lead data, customer interaction history, and sales pipeline updates.
* **Reporting and Analytics**: Capabilities to track key performance indicators, analyze conversation flows, and identify areas for improvement.
We are looking for a freelancer who has a proven track record of building similar automation systems. Please describe your proposed automation flow and highlight your experience with AI chatbots, WhatsApp Business api, and crm integrations in your proposal. The system must be scalable and reliable.
Category IT & Programming
Subcategory Artificial Intelligence
Project size Large
Delivery term: Not specified
Skills needed