Hire a Customer Support & Operations Specialist

We are seeking a skilled and reliable Customer Support and Operations Specialist for an ongoing hourly position. The ideal candidate will be responsible for managing customer inquiries, providing effective support, and handling various administrative and operational tasks to ensure smooth business functioning.

Key Responsibilities:
- Respond promptly and professionally to customer queries via email, chat, or phone.
- Resolve customer issues and complaints efficiently.
- Perform data entry and maintain accurate records.
- Assist with daily administrative and operational tasks.
- Manage schedules and organize documents.
- Utilize tools like Microsoft Excel and Outlook for various tasks.
- Contribute to improving operational processes.

We are looking for someone with strong communication skills, excellent time management abilities, and a proactive approach to problem-solving. Experience in both customer service and general administrative support is essential.