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Urgent: Remote Customer Support (Spanish & English) – No Experience Needed!

Published on the February 19, 2025 in Admin Support

About this project

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🌟 Remote Customer Support Job – Spanish eCommerce Store 🌟

Dear Candidate,

We are a fast-growing Spanish eCommerce store looking for young, motivated individuals (18-25 years old) to join our customer support team.

πŸš€ No experience? No problem! We will provide all the necessary training – all you need is a good attitude, motivation, and a strong sense of responsibility.

What You Will Do
As a Customer Support Representative, your job is to assist customers via email and chat. You will follow a simple, structured process to ensure every customer has a smooth experience.

πŸ”Ή Respond to customer inquiries about orders, returns, and shipping
πŸ”Ή Handle complaints professionally and provide solutions
πŸ”Ή Maintain clear and timely communication (all messages must be answered within 24 hours)
πŸ”Ή Work remotely from anywhere with just a laptop and internet connection

What We Offer
βœ… Fully remote position – work from anywhere!
βœ… Full training provided – no experience needed
βœ… Clear step-by-step instructions (SOPs) so you always know what to do
βœ… A stable, long-term opportunity with growth potential

Who We Are Looking For
πŸ”Ή Fluent in Spanish & English (written and spoken) – this is a must!
πŸ”Ή 18-25 years old and eager to learn
πŸ”Ή Available at least 40 hours per week
πŸ”Ή Ready to start immediately
πŸ”Ή No other full-time job commitments
πŸ”Ή Friendly, professional, and customer-oriented

Nice-to-Have (But Not Required)
πŸ’‘ Experience with eCommerce or customer service
πŸ’‘ Familiarity with Gorgias, Shopify, Slack, DeepL (or willingness to learn)

Interested?
Send us a message with:
πŸ“© Why you’re interested in this job
πŸ“© Why you’d be a great fit for our team

We can’t wait to hear from you!

Best regards,
Haroun

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed