Evaluating bids

Bilingual Chinese Customer Support

Published on the April 20, 2021 in Admin Support

About this project

Open

We are looking for bilingual (Chinese-English) customer support agents or Happiness Officers who will provide professional and friendly service through our email and live-chat channels.

Your role is to support and understand our users' demands. You have to assist them in creating and publishing their websites, setting up their own URL, fixing the errors, or checking for bugs. You also have to answer their questions about getting student discounts, making their page look great, e-commerce and form solutions, and more.


You'll also translate our product to Chinese and moderate others' translations.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Customer Service Customer Support

Want to start working on this project?

Log into your Workana account or Register today. Boost your freelance work!