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Call Center - Cognitive Call Analysis System

Published on the June 12, 2019 in IT & Programming

About this project

Open

A cognitive system that can analyze calls from a large call center to determine sentiment of the call center agent as well as the client. The system will have to be able to be able to compile different data points from each call and compile in an analysis dashboard. Calls are made in Spanish.

Category IT & Programming
Subcategory Other
Project size Large
Is this a project or a position? Project
I currently have I have an idea
Required availability As needed
API Integrations Cloud Storage (Dropbox, Google Drive, etc.), Other (Other APIs)

Delivery term: Not specified

Skills needed

HTML5 MySQL PHP Python

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