Develop a Comprehensive Coffee Shop Management System with Online Ordering and Admin Dashboard

We are seeking a skilled freelancer or team to develop a modern Coffee Shop Management System. This system will streamline operations and enhance the customer experience by providing robust features for online ordering, payment, and order tracking. The application should be user-friendly, fast, and designed for both mobile and web platforms with a responsive user interface.

Key features and functionalities required:

Customer Role:
- Browse the full menu of coffee, drinks, and food items.
- Customize drinks (e.g., Milk type, sugar level, add-ons).
- Place orders online.
- Make secure online payments.
- Track order status in real-time (e.g., Pending, preparing, ready for pickup).
- Create and manage personal accounts.
- View special offers and promotions.
- Save favorite drinks and past orders for quick reordering.
- Submit reviews and ratings for products.

Staff Role:
- Manage incoming orders efficiently.
- Update order preparation status.
- Mark orders as completed.

Administrator Role:
- Comprehensive management of menus and pricing.
- Inventory management for ingredients and products.
- Employee management.
- Configuration and management of discounts and promotions.
- Access to a sales analytics dashboard for insights into business performance.
- Generate various reports (e.g., Daily sales, popular items, inventory levels).

Technical Requirements:
- Responsive ui/ux design for seamless experience across devices.
- Secure authentication and authorization for all user roles.
- Real-time notifications for order updates.
- Detailed order history for customers and administrators.
- Robust reporting capabilities.