Sales and Support Expert for Educational Services Company

We are seeking a motivated and experienced Sales and Support Expert to join our team at an educational services company. The ideal candidate will have exceptional sales skills and the ability to provide excellent customer support.

Responsibilities:
Respond to inbound customer inquiries via phone.
Use a consultative approach to understand customer needs and recommend appropriate products and services.
Meet or exceed monthly sales goals.
Maintain accurate customer records and follow-up on leads and opportunities.
Troubleshoot customer issues and provide timely solutions.
Continuously develop product knowledge and sales skills through training and professional development opportunities.

Requirements:
Proven track record of sales success, preferably in a customer support or educational services environment.
Excellent verbal and written communication skills.
Familiarity with using technology and ability to adapt to new software and tools.
Ability to work within Australian times and meet deadlines.
Quick thinking and ability to learn quickly.
Ability to improvise and think creatively to solve customer problems.
Clear and articulate accent.