A Bit About Us
Ergeon aims to become the #1 trusted provider of tech-enabled home improvement services - $200 Billion/year in the US alone. We deliver Amazon like convenience using smart people, a high-touch customer excellence approach, and innovative software. Our global team has professionals in North/Central/South America, Europe, and Asia.
Come join our fast growing team & the founder of Upwork in making this dream a reality!
Overview of the Role
As a Customer Specialist, you will be the voice of Ergeon to new leads interested in our home improvement services. From first conversation to closing deals, you will support Ergeon’s growth by walking customers through a high-touch, customer-oriented sales experience. Whether getting to know the lead’s needs, quoting a project, or sharing Ergeon’s value proposition, you will be focused on listening and creating the best customer experience above all else.
We are looking for smart and independent people who are organized and self starters, who love impressing customers with strong communication skills & deep product knowledge, and willing to do whatever it takes to create happy customers. You will manage a pipeline of open deals, communicating with interested leads via any channel they like —> inbound or outbound calls, emails or text messages
Desired Skills and Experience
- Strong communication and customer rapport building skills
- Ability to master new products and concepts quickly
- Attention to detail, organization and prioritization skillset
- Professional home office work setup allowing for high quality phone & video conversations
1+ year(s) experience in Inside Sales
- English fluency close to native
- Available to work 40 hours per week between 8am and 8pm PST, and possibly some weekends
Nice to have:
- Knowledge of construction industry
- Experience using pipeline management or productivity tools like Pipedrive, Talkdesk, or Front
- Experience in consumer sales such as: car, real estate, appliances
Base + Monthly Bonus
if you are interested, send us a 1-2 min video of yourself - nothing professional needed! we just want to learn a bit about you and what you are looking to do! should you be selected for the role we would be happy to pay you for your time.
Here's an example: https://drive.google.com/file/d/1YGr6dMV7FRHrsOoyJNg0Ny90_VZW8K9k/view
(We used: https://www.screencastify.com/)
Apply for this JobCategory
: Admin SupportSubcategory
: TelesalesProject size
: LargeIs this a project or a position?
: ProjectRequired availability
: Full time