In need of a personal virtual assistant with experience in customer support for my solar start up. Should have decent communication and interpersonal skills for a long-term position (1 year+). This will be a remote Job, so if you are dependable with a great work ethic you can work from the comfort of your home.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Must be able to make calls in English to the US and Spanish  to obtain medical records.  many other task can be assigned  depending on work ethic

Category: Admin Support
Subcategory: Customer Support

Complete on line forms and make call to US Insurance providers. Gather the info to complete online forms  sometime mutaple call need to be made

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

LFF endeavours to make travel simple and accessible to all. We are a one-stop shop that is committed to creating a niche where luxury and affordability can co-exist. Bringing the best from the business, we offer the most cost-effective travel services that don't compromise your comfort.
Based in the United States, LFF was born with an idea to empower global travelers. To accommodate the travelers with the lowest flight fare, we have associated with the best airlines in the industry.

Category: Admin Support
Subcategory: Customer Support
Time required: Between 10 and 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are looking for a candidate to work over the weekend (Saturday and Sunday) 8.30am - 6pm:
-To attend customer general inquiries related to the company’s services via inbound calls, emails, Whatsapp and other sources.
-Serves clients by providing product and service information and resolving product and service problems.
-To meet and greet the clients to understand their inquiries and request
-Managing communication directed to the centre via various platforms, including on various social media and on our webpage
-To write articles and blog post
-To create social media marketing content/visual and manage social media posting

The work is flexible at home and log in to our system to work

Requirements
•    Strong talent with a minimum of 2 years of working experience in the customer care/client servicing/business banking field.
•    Ability to interact effectively with a wide range of staff throughout the company.
•    Excellent communication skills in English and Mandarin (Writing & Spoken)
•    Pleasant personality and attentiveness to listen to the customer's needs.
•    Able to work well in a team and build diverse collaborative relationships with others

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

We are Strikingly
Strikingly is a modern, mobile-optimized website builder that’s extremely easy to use. Our mission is to give everyone the power to unleash their individuality.

Our headquarters is currently based in Shanghai, China but we have deep Silicon Valley roots. We’re backed by Y Combinator (W13), SV Angel, Funders Club, Innovation Works, Infinity Ventures, Index Ventures, Kevin Hale, and many others.

Category: Admin Support
Subcategory: Customer Support
Time required: More than 20 hours
Is this a project or a position?: Project
Required availability: As needed

Zoilo is a fashion and footwear company. We sell our products mainly in the United States, although we are expanding to Canada and Australia mainly.

We are looking for a person who is a Paypal and Stripe dispute resolution specialist. We consider this an essential job position as the cash flow we handle and customer satisfaction depends on this job.

We have around 4,500 customers per month, therefore the volume of disputes we have is high and to work with us you must be a skilled, agile and highly knowledgeable person in disputes to try to resolve as many disputes as possible in our favor.

We don't care about your resume or education, we value our potential employees for their skills and experience. Therefore, we are going to leave you the following cases, and if you really want to work with us, show your skills and tell us what you would do to solve the cases in the screenshots attached in the offer.

Explanation Case 1: The first (cases 1 zoilo) the customer complains that he has not received the product and contacts us.

Explanation Case 2: The second (cases 2 part 1 zoilo and cases 2 part 2 Zoilo) the customer opens a dispute and says that the product he has received is different from the one described.

As for hours worked and salary, it is to be determined so you will have a call with our CEO and in the call we will discuss our intention and be open to hear from you.

Obviously, good work is rewarded. There are tips for disputes that are won, which will also be discussed in the call with our CEO.

Needless to say the typical characteristics that a person has to meet to work in any company:

Orderly person.
Proactive.
Ease of working in a group.
Willingness to work and get involved in a long term project. (It seems obvious but it is fundamental for us).
Attitude.

If you think you can work with us, simply answer us with the solution you would take to these disputes and our team will contact you as soon as possible.

Thank you very much for reading this and good luck.

Have a nice day!

Category: Admin Support
Subcategory: Customer Support
Is this a project or a position?: Project
Required availability: Part time