We are seeking an experienced AI automation expert to develop a comprehensive smart chatbot and workflow automation system for businesses. The primary goal is to enhance customer interaction and streamline internal operations through intelligent automation. The system should be capable of automatically responding to customer queries, efficiently capturing leads, providing instant answers to frequently asked questions (FAQs), and sending timely notifications.
Key requirements for this project include:
* **AI-Powered Responses**: Implement advanced AI capabilities using OpenAI and/or Gemini APIs to generate intelligent and contextually relevant responses.
* **Multi-Channel Integration**: Seamlessly integrate the chatbot with popular communication platforms such as WhatsApp and Telegram.
* **Data Management Integration**: Connect with Google Sheets for data capture and management.
* **CRM Integration**: Ensure compatibility and integration with existing CRM tools to facilitate lead management and customer data synchronization.
* **Workflow Automation**: Utilize powerful automation platforms like n8n or
Make.com to design and implement robust workflow automation processes.
We are looking for a solution that is scalable to handle growing business needs, fast in its response times, and easy to manage for our team. The ideal freelancer will have a strong background in ai development, api integrations, and workflow automation platforms.
Delivery term: Not specified