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Customer Call Agent (Spanish) – E-commerce Orders in Argentina

Published on the October 29, 2025 in Admin Support

About this project

Open

We’re looking for a Spanish-speaking caller to help our e-commerce business contact customers in Argentina.
Your main job will be to call customers through our online software to:
    •    Confirm Cash on Delivery (COD) orders
    •    Arrange delivery details
    •    Contact customers who didn’t complete their purchase

You’ll work remotely using our internal calling system (no phone required).



🎯 Main Tasks
    •    Make outbound calls in Spanish
    •    Confirm addresses and delivery times
    •    Motivate customers to complete pending orders
    •    Record call results and notes inside our system
    •    Follow clear scripts and instructions



✅ Requirements
    •    Native or fluent Spanish speaker (neutral or Latin American accent preferred)
    •    Clear, friendly, and professional voice
    •    Reliable internet connection and headset
    •    Available to work during Argentina business hours
    •    Previous experience in customer service or calling is a plus



💵 Compensation
    •    $2.00 – $2.75 USD per hour (depending on experience)
    •    Long-term position with possible pay increase after 6 months



🌎 About Us

We are a growing e-commerce company based in Buenos Aires, selling physical products with a Cash on Delivery system.
We value reliability, communication, and consistency.

Project overview

We are a growing e-commerce company based in Buenos Aires, Argentina, operating with a Cash on Delivery (COD) system. Every day, many customers place or start orders on our website. Your role will help us call these customers to confirm deliveries and recover incomplete orders, ensuring smooth communication and higher conversion rates. All calls are made through our online software, and you’ll work closely with our remote customer support team.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed