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Develop an Ai-Powered Whatsapp Automation System for Customer Service and Lead Management

Published on the June 24, 2026 in IT & Programming

About this project

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We are seeking a skilled freelancer or team to develop a comprehensive WhatsApp automation system. The primary goal is to enhance customer interaction and streamline lead management through intelligent automation. The system must include the following core functionalities: 1. AI-Powered Automatic Replies: The system should be capable of understanding customer queries on WhatsApp and providing automated, intelligent responses using artificial intelligence. This includes natural language processing (NLP) to interpret messages and deliver relevant, personalized replies. 2. Lead Database Integration: All customer interactions and identified leads must be automatically saved into a structured database. This database should capture essential lead information such as name, contact details, and the nature of their inquiry. 3. Reporting Dashboard: A user-friendly dashboard is required to provide comprehensive reports and analytics. This dashboard should display key metrics such as message volume, response times, lead conversion rates, and other relevant performance indicators to help us monitor and optimize the system. The solution should be robust, scalable, and reliable, ensuring seamless operation and data integrity. Experience with WhatsApp Business api integration, ai/ml development, database management, and dashboard creation is essential.

Category IT & Programming
Subcategory Artificial Intelligence
Project size Small

Delivery term: Not specified

Skills needed