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Ecom Customer Support — Full-Time | Bonus Program Included

Published on the September 17, 2026 in Admin Support

About this project

Open

We run eCommerce brands and are looking for a reliable customer support agent to join our team full-time.

What the role involves:
- Responding to customer emails and social media DMs
- Reviewing and sending AI-drafted replies, editing where needed
- Handling refund and shipping questions using our process

Working hours: during US business hours

What we're looking for:
- Strong written English (grammar, tone, clarity)
- Reliable, shows up consistently during working hours
- eCommerce experience is a plus, not required

Pay: competitive base salary plus a performance bonus

To apply, send us a short intro about yourself and your relevant experience.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours

Project duration Not specified

Skills needed