Experienced Sales Representative for E-commerce Medical Supply Company

We are hiring an outbound sales representative for a medical-supply e-commerce business serving both institutional and consumer customers. Our product categories include gloves, ppe, wound care, durable medical equipment (dme), and linens.

Our institutional customers include nursing homes, long-term care facilities, clinics, and other healthcare facilities. Some accounts use Net 30 terms and account-based pricing.

This is a phone sales role—not inbound customer service. You will own a book of accounts, drive repeat purchases, reactivate inactive customers, develop new institutional business, and be measured on revenue.

Responsibilities:
• Call customers who purchased 40–60 days ago but have not reordered.
• Recover lapsed accounts with no order in 90+ days.
• Call customers from an abandoned-cart queue.
• Make welcome calls after a customer’s first order and convert one-time buyers into repeat accounts.
• Conduct cold outreach to nursing homes, long-term care facilities, and clinics.
• Send quotes and follow up persistently until they close.
• Log every call, outcome, follow-up, and opportunity accurately in our CRM.
• Maintain an active account pipeline and consistently ask for the order.

Requirements:
• Native or C1-level English, with clear and confident phone communication for American purchasing managers and directors of nursing.
• Proven outbound telesales, cold-calling, collections, or BPO sales experience supporting a U.S. Account.
• This is not an inbound customer-support role; applicants must have direct outbound sales experience.
• Comfortable handling rejection, following up consistently, and asking for the sale.
• Strong organization and CRM documentation habits.
• Latin America–based candidates are preferred.

Plus commission