Virtual Engagement & Support Assistant for Digital Talent Management

We are seeking a highly motivated and skilled Virtual Engagement & Support Assistant to join our dynamic digital talent management team join here ofm-jobs-com. This role is crucial for enhancing our presence and performance on content subscription platforms.

The primary responsibilities include:
- Managing direct interactions with subscribers on various content platforms.
- Implementing strategies to boost audience engagement and foster a strong community.
- Working to improve client retention rates through proactive support and communication.
- Contributing to revenue growth by identifying opportunities and encouraging subscriber upgrades or additional purchases.
- Handling inquiries and providing timely, helpful support to subscribers.

We are looking for candidates with proven experience in managing online communities and engaging with audiences on content subscription platforms. Experience using specific tools like Creator Hero and Infloww is highly desirable. A background working with diverse and inclusive creators is also a significant plus.

The ideal candidate will be proactive, have excellent communication skills, and be adept at managing multiple tasks in a fast-paced environment. This is an ongoing hourly position.