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Customer Call Agent (Spanish) – E-commerce Orders in Argentina

Publicado el 29 Octubre, 2025 en Soporte Administrativo

Sobre este proyecto

Abierto

We’re looking for a Spanish-speaking caller to help our e-commerce business contact customers in Argentina.
Your main job will be to call customers through our online software to:
    •    Confirm Cash on Delivery (COD) orders
    •    Arrange delivery details
    •    Contact customers who didn’t complete their purchase

You’ll work remotely using our internal calling system (no phone required).



🎯 Main Tasks
    •    Make outbound calls in Spanish
    •    Confirm addresses and delivery times
    •    Motivate customers to complete pending orders
    •    Record call results and notes inside our system
    •    Follow clear scripts and instructions



✅ Requirements
    •    Native or fluent Spanish speaker (neutral or Latin American accent preferred)
    •    Clear, friendly, and professional voice
    •    Reliable internet connection and headset
    •    Available to work during Argentina business hours
    •    Previous experience in customer service or calling is a plus



💵 Compensation
    •    $2.00 – $2.75 USD per hour (depending on experience)
    •    Long-term position with possible pay increase after 6 months



🌎 About Us

We are a growing e-commerce company based in Buenos Aires, selling physical products with a Cash on Delivery system.
We value reliability, communication, and consistency.

Contexto general del proyecto

We are a growing e-commerce company based in Buenos Aires, Argentina, operating with a Cash on Delivery (COD) system. Every day, many customers place or start orders on our website. Your role will help us call these customers to confirm deliveries and recover incomplete orders, ensuring smooth communication and higher conversion rates. All calls are made through our online software, and you’ll work closely with our remote customer support team.

Categoría Soporte Administrativo
Subcategoría Atención al cliente
Tiempo requerido Más de 20 horas
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite

Plazo de Entrega: No definido

Habilidades necesarias