Evaluando propuestas

Field Tech for onsite support in Cayman Islands

Publicado el 10 Junio, 2021 en Soporte Administrativo

Sobre este proyecto

Abierto

We are looking for freelancer living and working in Cayman Islands, Grand Cayman, to do end-user support, IT support,
Job Description
In most of the cases, the job requires an L1 (basic) knowledge technician with at least intermediate English level; the possible activities are mostly break-fix related, involving, but are not limited to:
·  Parts replacements: batteries, I/O board, perc, hdd, power board, system board, memory modules, among others, on servers, laptops, or desktops, depending on customer's needs.
·  Racking and unracking of servers or network devices, console connection to these devices thru a tech's laptop, and an Internet connection.
·  End User Support, Reimage and/or deployment of eu devices; servers, laptops or desktops, hdd formatting, using a prepared usb flash drive or via the customer’s network
·  perform basic troubleshooting of servers, laptops, or desktops

in general, the services we provide can be dispatch or on-demand, per-ticket support.
As with any IT service, calls are not guaranteed to happen with any frequency unless otherwise stated by a particular customer/project. There might be scheduled visits depending on the customer’s needs and requests.

Contexto general del proyecto

Our company: FNG.Ltd

Categoría Soporte Administrativo
Subcategoría Atención al cliente
Tiempo requerido Hasta 10 horas
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite

Plazo de Entrega: No definido

Habilidades necesarias

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