Sobre este proyecto
admin-support / customer-support
Abierto
Contexto general del proyecto
Responsibilities: Answer customer calls and handle inquiries professionally Provide product information and post-purchase support Manage refund, return, and order-related requests Maintain an empathetic and professional tone in all conversations Log customer interactions into our CRM system Requirements: Previous experience in customer service or phone support Excellent command of spoken and written English (native or advanced level) Clear voice, reassuring tone, and strong listening skills Familiarity with Shopify, Gorgias, or other CRM tools (preferred) Stable internet connection and high-quality audio equipment Work Hours: 9:00 am to 3:00 pm (est - eastern standard time), monday to friday compensation: $5 per hour, with potential performance-based bonuses. This is a fully remote role, so you can work from anywhere! If you are proactive, friendly, and passionate about customer service, send us your application along with a voice recording introduction!
Categoría Soporte Administrativo
Subcategoría Atención al cliente
Tiempo requerido Más de 20 horas
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite
Plazo de Entrega: No definido
Habilidades necesarias