Bookkeeper (Remote - Us working hours)

Company Description
Why You’ll Love Working Here:
If you're passionate about helping small businesses, thrive in a collaborative environment, and value candor, impact, and care, you'll feel at home at Bench. We offer a remote-first culture, career development opportunities, and a supportive team environment.

Job Description
What You’ll Be Doing:

📌 Bookkeeping & Account Management

Categorize transactions, reconcile accounts, and maintain accurate ledgers

Identify discrepancies and make necessary account adjustments

Conduct monthly reviews to ensure financial accuracy

📌 Client Support & Communication

Serve as the primary contact for assigned clients

Provide clear, empathetic guidance via chat, email, and phone

Build meaningful relationships with small business owners

📌 Problem Solving & Ownership

Proactively identify and resolve issues

Take full ownership of client satisfaction and deliverables

Collaborate across teams using tools like Bench App, Salesforce, and Slack



Qualifications
What You’ll Bring:

2+ years of U.S. Bookkeeping or tax filing experience

Strong communication skills and customer service mindset

Proficiency in QuickBooks, Xero, or similar software

Meticulous attention to detail and a proactive attitude

Degree in Accounting, Finance, or related field (or equivalent experience)

Requirements:

Must be based in the Philippines and able to work North American business hours (9 am – 5 pm est or pst)

must meet bench’s minimum hardware and internet requirements to effectively run our tools and systems

what we offer:

remote-first flexibility

a collaborative, tech-savvy, and growth-oriented team

continuous learning and development opportunities

additional information
work environment:

remote
all your information will be kept confidential according to eeo guidelines.