Customer Support Specialists and Ugc Creators for Brazilian Prop Trading Firm

We are seeking highly qualified individuals to manage customer support for our proprietary trading firm, with a specific focus on the Brazilian market. The ideal candidates will possess excellent communication skills in Portuguese and a strong understanding of trading concepts to effectively assist our clients. Responsibilities for Customer Support Specialists include: Responding to client inquiries via various channels (email, chat, phone). Resolving issues and providing detailed information regarding our trading platform and services. Assisting clients with account management and technical support. Maintaining a high level of customer satisfaction. Additionally, we are looking for User-Generated Content (UGC) creators to develop engaging content that promotes our firm within the Brazilian trading community. This role will involve creating various forms of content for marketing purposes. Candidates for both roles must be fluent in Portuguese and have a deep understanding of the Brazilian financial market. Experience in the trading or financial industry is highly preferred.