About this project
admin-support / customer-support
Open
We are seeking a highly motivated and dedicated Remote Customer Support Specialist to join our team. This hourly position is crucial for maintaining high levels of client satisfaction and improving customer retention. The primary responsibilities will include handling a wide range of customer inquiries through various channels such as chat, email, and phone. The specialist will be responsible for troubleshooting issues efficiently, providing accurate information, and ensuring a positive experience for all clients. We are looking for an individual with strong communication skills, excellent problem-solving abilities, and proven experience utilizing CRM tools to manage customer interactions and data. The ideal candidate will be proactive, empathetic, and committed to delivering exceptional service quality.
Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Delivery term: Not specified
Skills needed