English Speaking Executive Assistant – Mental Health Practice

We are seeking a highly organized and proactive Executive Assistant. This role will support our providers and clients by managing incoming referrals, scheduling appointments, handling client communications, and ensuring a smooth intake process. The ideal candidate is confident, takes initiative, and brings a solutions-focused mindset to every task.

Key Responsibilities:
• Manage and respond to new client referrals
• Schedule client appointments and coordinate with providers
• Assist clients with intake paperwork and onboarding
• Draft and send professional email communications
• Maintain and organize client records using our EHR system
• Utilize Excel for tracking and reporting purposes
• Anticipate provider needs and suggest process improvements

Requirements:
• Prior experience working in a healthcare, mental health, or administrative setting
• Proficiency in EHR systems and Microsoft Excel
• Excellent communication, time management, and organizational skills
• Ability to take initiative and confidently communicate with providers
• Detail-oriented with a high level of professionalism and discretion

Bonus Points For:
• Experience with social media management (posting, scheduling, engagement)
• Familiarity with the Higher Level platform
• Experience supporting a team in a fast-paced, remote environment

This is a remote, part-time or full-time position, depending on availability and fit.