Operations Manager/ Data Ops Manager (Robotic Operations)

About the Role

We are seeking a Data Operations Manager to oversee a growing team of contractors responsible for managing robotic operations. This role is essential for ensuring smooth workforce scheduling, recruitment, payroll validation, and data analysis to optimize operational efficiency.

Key Responsibilities

Workforce & Scheduling Management

Optimize scheduling for 10 stations operating across 2 shifts/day, 7 days a week
Ensure full shift coverage, handle last-minute changes, and balance workforce efficiency
Monitor and adjust staffing plans based on workload and productivity trends
Recruitment & Onboarding

Manage top-of-funnel hiring through Indeed and other platforms
Screen applicants, schedule and oversee trial shifts for new hires
Coordinate with hiring teams to assess candidate performance and ensure smooth onboarding
Payroll & Compliance

Validate contractor timesheets (1-2 hours per week) to ensure accurate payments
Work closely with finance and HR teams to streamline payroll processes
Data Analysis & Performance Tracking

Clean and analyze operator productivity data to identify trends and improve efficiency
Prepare and maintain weekly workforce reports (e.g., Task completion, hours worked, operator performance metrics)
Provide insights and recommendations for optimizing workforce operations
Requirements
Must-Haves:

Advanced Excel skills (pivot tables, formulas, data cleaning, analysis)
Background in data analysis, workforce management, or operations
Ability to multitask, handle dynamic scheduling changes, and solve problems efficiently
Strong communication and coordination skills
Cultural fit with a research-driven, fast-paced environment
Nice-to-Haves:

Experience in data science, analytics, or engineering
Familiarity with recruiting platforms (Indeed, LinkedIn, etc.)
Prior experience managing contract workforce teams
Benefits
Compensation Package:

Remote Work: Fully remote—work from anywhere
Direct Mentorship: Grow through guidance from international industry experts
Learning & Development: Ongoing access to resources for professional growth
Global Networking: Work and connect with professionals around the world
Work-Life Balance: Flexible hours that support a healthy work-life balance