Remote Bilingual Sales & Customer Support Representative (English/Portuguese)

Arnoni Moving, a highly-rated moving and logistics company based in California, is seeking a dedicated and professional Remote Bilingual Sales & Customer Support Representative to join our growing team. We pride ourselves on our 5-star Google rating and A+ accreditation from the BBB, reflecting our commitment to exceptional service.

Responsibilities:

*  Handle inbound and outbound phone calls with leads and existing clients.
*  Effectively sell our comprehensive moving services, highlighting our value as a licensed, insured, and professional moving company.
*  Proactively follow up with warm leads and promptly respond to all customer inquiries.
*  Utilize our internal CRM and communication systems (full training will be provided).
*  Accurately schedule estimates and moving jobs directly.
*  Maintain a high level of professionalism and friendliness, representing Arnoni Moving's brand.

Requirements:

*  Fluent in both spoken and written English.
*  Native or fluent in Portuguese.
*  Proven experience in sales or phone-based customer service roles.
*  Understanding of US-based customer expectations and service standards.
*  Ability to work effectively and independently in a remote setting.
*  Familiarity with RingCentral or other VoIP systems is a plus.
*  Availability to work according to the California time zone (PST).

This is a long-term opportunity with significant growth potential, offering a competitive compensation structure that includes performance-based incentives.