Amazon Walmart Shopee Lazada Shopify Cs Virtual Assistant

Contexto general del proyecto

*Conducted customer service activities for Shopee and Lazada, addressing inquiries and resolving issues to ensure a positive shopping experience. *Managed order fulfillment, ensuring timely and accurate processing of customer orders from receipt to delivery. * Booked shipments with various logistics providers, ensuring cost-effective and timely delivery of products. * Tracked shipments and provided regular updates to customers regarding the status of their orders. * Entered and managed data in Excel spreadsheets, ensuring accurate records of sales, inventory, and customer information. * Collaborated with internal teams and external partners to ensure smooth and efficient order processing and delivery. * Utilized problem-solving skills to address and resolve any issues related to orders, shipments, or customer service promptly. *Implemented and adhered to best practices for data management, order processing, and customer service to optimize operational efficiency.

Categoría Soporte Administrativo
Subcategoría Asistente virtual
Tamaño del proyecto Medio
¿Es un proyecto o una posición? Un proyecto
Disponibilidad requerida Según se necesite

Plazo de Entrega: No definido

Habilidades necesarias