Customer Services Assistant (Needed for Arizona/Texans and Florida respectively)

CUSTOMER SERVICE ASSISTANT DUTIES AND RESPONSIBILITIES:

Respond to customer calls and emails and answer questions about products and services
Process orders and ensure they are fulfilled
Handle Customer complaints or concerns
Log all Contacts in our customer database system accurately
Perform General Administrative tasks such as copying and filing
Generate monthly, quarterly and annual reports for management

WORK HOURS AND BENEFITS:

Paid leave, Work from Home, Flexible hours of working 30-40 hours weekly

QUALIFICATIONS/SKILLS:

Project Management
Written and Verbal Communications skills
Supervisor
Scheduling and Planning
Leadership
Organisational skills
Attention to Detail
Administrative Writing and Reporting Skills

EDUCATION AND EXPERIENCE REQUIREMENTS:-

Higher School Diploma
Bachelor's degree preferred
One or Two years of Administrative Manager experience