Customer Services Rep. Remote}

Specialized profiles can help you better highlight your expertise when submitting proposals to jobs like these. Create a specialized profile. Looking for a friendly and enthusiastic customer support specialist to assist our in house customer service department for a busy and growing e-commerce brand.
Primary Duties: -Phone support both inbound and outbound calls -Responding to live chat, emails and order management -Data entry -Educate customer on knowledge of product and more -Must be a quick communicator, fast typer with a solution focused mindset -Ability to empathize and exercise patience -Collaborate and communicate with other CS Reps Experience with various crm software, shopify, and erp systems is a plus but not required. *Candidate must be comfortable with working early morning shifts and/or evenings, and weekends. Shift will dependent on business needs at the time* Est & Pst Time Zone.
You will be asked to answer the following questions when submitting a proposal: What past project or job have you had that is most like this one and why?