Dedicated Customer Service Agent for Whatsapp Communication and Appointment Scheduling

We are seeking a dedicated and proactive Customer Service Agent to manage client communications primarily through WhatsApp and efficiently schedule appointments. The ideal candidate will be responsible for handling customer inquiries, providing timely and accurate information, and ensuring a smooth appointment booking process. This role requires excellent communication skills, strong organizational abilities, and a commitment to delivering exceptional customer satisfaction. Key responsibilities include: managing incoming WhatsApp messages, responding to customer questions, confirming appointments, sending reminders, and maintaining a professional and friendly demeanor. Experience with virtual assistance and customer relationship management is a plus. Require to follow up with the customers and engage and fix recuring appoinments