Imexva B.V. Csr Team Member

Project overview

Don’t miss this. - Join the early stages of a fast-growing company - Be part of a fun, driven team - Big opportunities will come from helping us grow - Long-term position - Be empowered to make decisions - Have the authority to direct your own path - No limits on your advancement - Act without being micromanaged - Paid time off (of course, and we won’t disturb you) - Work from home - Be an entrepreneur inside the company (without the risk of going alone) - And maybe, just maybe, become a high-end manager *Seriously, if you're incredible, you may be able to earn the opportunity. company info at imexva b.V. , We are on a mission to give the customers as much value as possible. We sell fashion items and we are looking for people who want to help our customers order with their sizes, discuss with customers and possibly help with returns. As you grow, the position can grow with you, based on your skills and interests - As you grow, the position can grow with you, based on your skills and interests - Want to do social media? Awesome! Want to hone your customer service skills? Fantastic! Want to improve systems? Amazing! Whichever direction your passion and talent take you, we’ll offer you free training, mentorship, and courses so you really can live up to your potential. job overview main responsibilities: - communicating with customers - solving problems with orders you'll be responsible for making sure customers receive what they ordered, on time, and help solve any problems along the way. Here are some examples of the types of things you’ll coordinate with customers & suppliers, via email: - Placing orders with suppliers - Order status changes/delays - Returns, warranty issues, chargebacks - Back orders - Email customer to notify - If they can’t wait, offer alternative products - Damaged items description of ideal candidate - figures stuff out you love a good challenge. You have the world at your fingertips, and with a keyboard and mouse, you can figure almost anything out. - Gets Stuff Done You take charge and get stuff done! You know you can ask for feedback and resources, but you don’t make excuses. You have a passion and an internal drive to make things happen! - Self Starter You’re self-motivated, happy working on your own with minimal guidance. You don’t understand why some people just sit there when they haven't been told what to do. - Thrives With Hard Work Some people shrink when given a big project. Not you - you say “bring it on!” It’s just one more opportunity to prove what you’re capable of. - Solves Problems Reason, logic, and process is your zone of genius. Your friends are often amazed at how you find solutions so quickly, often before they even realize there's a problem. - Takes Pride In Mastering The Details You have an eye for detail. When you say your work is correct, it’s correct. - Thrives Behind The Scenes At a concert, you resonate with the important people behind the scenes who make everything happen flawlessly. - Growth-minded You’re always learning, always growing. If you weren’t, life would be stale and boring. - Takes Ownership You love to be in charge, and you want more responsibility. You’re confident to say, “let me handle this.” - You Do What You Say If you say you’ll do something, you’ll do it. And if you can’t do it, you’ll say you can’t. PAY Based on ability and experience, ranging from $[amount]/month, for this full-time role. If you believe you have more to offer, tell us what you’d like and why you’re able to deliver more value. candidate requirements - honest - reliable - fluent in english, near native speaker preferred: - shopify experience additional details *required - internet: fast, stable connection we look forward to working with you! jo van aarle imexva b.V.

Category Admin Support
Subcategory Customer Support
Time required Between 10 and 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed