Virtual Assistant for a small business operations

We are a growing contracting company. We need someone to help answer the phones, handle cold and warm calls, schedule appointments, and support a high quality customer support process. We also need some help with research and client outreach.

You need to be friendly on the phone (you'll be fielding inbound, initial inquires from our digital marketing), organized, and a "customer problem solver".

Thinking about ways to "surprise and delight" our customers will be a part of your responsibilities.

It's a fully remote role, and is ready for a long term employee who wants to find a new home, with room to grow.

You'll need to work US hours.Our team consists of  Portuguese speakers so if you are one, that is a huge advantage. Send us a voice recording with a short 'tell me about yourself' voice clip;