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Customer Support (Atención al Cliente)

Published on the July 20, 2025 in Admin Support

About this project

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We are Travelcab Perú, a company specialized in passenger transfers to and from Lima airport, working closely with hotels and tourists.

We are looking for a committed and organized individual to provide 100% customer support via WhatsApp, helping to coordinate bookings, answer questions, and offer real-time assistance.

Project overview

Travelcab Perú is a passenger transportation company that offers private airport transfer services in Lima. We mainly work with hotel guests and tourists who need reliable, punctual, and safe transportation between the airport and their accommodation. We are growing our operations and need support to manage client interactions via WhatsApp. The person hired will be responsible for maintaining clear and professional communication with customers, confirming bookings, and ensuring a positive service experience — all through digital channels. This role is crucial in helping us improve our response times and maintain high satisfaction among travelers and hotel partners.

Category Admin Support
Subcategory Virtual Assistant
Project size Medium
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

Admin Assistant Microsoft Excel Virtual Assistant Data Entry

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