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Director of Operations for E-Commerce Company with Ai-First Strategy

Published on the March 24, 2026 in Finance & Management

About this project

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ComfyIQ, a therapeutic pillow brand, is seeking a highly skilled and experienced Director of Operations to manage daily execution and drive growth. We are scaling our e-commerce business from $2M to $3.5M revenue across multiple channels including Amazon, Shopify, Walmart, and B2B SaaS.

Key Responsibilities:
*  Oversee full P&L visibility and manage daily operations across all e-commerce platforms: Amazon Seller Central, Shopify, Google Merchant, and Walmart.
*  Lead and manage critical projects, including a Shopify site relaunch, Amazon ppc optimization initiatives, seo content migration, and the implementation of a gohighlevel saas platform for b2b doctors.
*  Coordinate and manage an international team of contractors located in the Philippines, Peru, India, and the US.
*  Actively manage and leverage our suite of AI tools, including Claude, ChatGPT, Cursor, v0, Midjourney, ElevenLabs, Kling, and Suno, to enhance operational efficiency and innovation.
*  Develop and maintain Standard Operating Procedures (SOPs), conduct sprint planning, manage vendor relationships, and ensure timely weekly reporting.

Required Skills and Experience:
*  Minimum of 3 years of experience managing e-commerce operations, with a strong focus on Amazon and Shopify platforms.
*  Demonstrated hands-on experience with AI tools, utilizing them for problem-solving and development rather than just conversational use.
*  Proficiency with various project management tools such as ClickUp, Notion, or similar platforms.
*  Fluent English communication skills are essential.
*  Ability to work effectively during Eastern Time hours.

Category Finance & Management
Subcategory Project management
Project size Medium-sized project and team

Delivery term: Not specified

Skills needed

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