Experienced Listing & Guest Coordinator for Online Platform Management

We are looking for a reliable, organized, and service-oriented Listing & Guest Coordinator to support the management of online listings and guest communications. The role involves maintaining accurate listing information, coordinating inquiries, and ensuring clear, timely communication throughout the guest experience.

Key Responsibilities

Create, update, and maintain online listings, ensuring descriptions, availability, and other details remain accurate.

Review listing content for completeness, consistency, and presentation quality.

Respond to guest inquiries professionally and provide relevant information.

Coordinate reservations, booking details, check-in instructions, and follow-up communications as required.

Maintain organized records of guest interactions, requests, and outstanding tasks.

Monitor incoming messages and ensure timely responses.

Identify listing discrepancies and communicate necessary updates.

Prepare regular activity summaries and assist with day-to-day administrative tasks.

Required Qualifications

Applicants should have strong written communication, organizational, and time-management skills. Experience in guest services, listing management, hospitality, virtual assistance, or customer support is an advantage. Familiarity with online booking platforms, spreadsheets, and digital communication tools is beneficial.

The ideal candidate is attentive to detail, dependable, comfortable working independently, and capable of handling multiple tasks while maintaining a professional and welcoming tone.