Experienced Portuguese-Speaking Virtual Assistant for Cross-Border E-commerce Support

We are seeking a highly reliable and proactive Virtual Assistant from Brazil to provide comprehensive support for our cross-border e-commerce business. This is an ongoing hourly position focused on daily operational tasks.

The main responsibilities will include:

1.  Customer Service: Provide excellent customer support by responding to customer inquiries via email and WhatsApp. This requires native Portuguese proficiency to effectively communicate with our customer base.
2.  Social Media Management: Manage our social media presence by creating and scheduling posts on platforms such as Facebook and TikTok to engage our audience.
3.  Order Management: Assist with basic order processing and management tasks within our WooCommerce platform, ensuring smooth operations.

The ideal candidate must be a native Portuguese speaker with excellent written and verbal communication skills in Portuguese. Additionally, good English communication skills are essential for internal team coordination. Experience with e-commerce platforms, particularly WooCommerce, and social media management is highly valued.