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Full-Time English/Spanish-Speaking Customer Service Representative for Queens Party Hall:

Published on the March 04, 2025 in Admin Support

About this project

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📢 Hiring: Full-Time Spanish-Speaking Customer Service Representative

🌟 Join Our Team at Queens Party Hall! 🌟

We are looking for a dedicated and professional Customer Service Representative who is fluent in Spanish and English to assist with event inquiries, client communication, and bookings for our event space rental business in New York City.

💼 Position Details:
✔️ Job Title: Customer Service Representative
✔️ Hours: Minimum 40 hours per week (Full-Time)
✔️ Pay Rate: $5 per hour
✔️ Work Location: Remote (Answering calls and messages for a NYC-based event hall)

📋 Job Responsibilities:
✅ Handle customer inquiries via phone, email, and chat
✅ Assist clients with event bookings, pricing, and availability
✅ Provide detailed information about our event spaces and services
✅ Follow up with leads and maintain organized communication
✅ Work closely with management to ensure smooth event coordination

🎯 Ideal Candidate:
🔹 Fluent in Spanish and English (Strong communication skills in both languages)
🔹 Previous customer service experience (preferred but not required)
🔹 Ability to multitask and handle high volumes of inquiries professionally
🔹 Friendly, organized, and customer-oriented
🔹 Availability to work flexible hours if needed

📩 How to Apply:
If you are a motivated individual with strong communication skills and enjoy helping customers, we’d love to hear from you! Apply now and become part of our growing team.

💼 Apply on Workana today!

Project overview

Project Context: Hiring a Full-Time Spanish-Speaking Customer Service Representative for Queens Party Hall Queens Party Hall is a New York City-based event space rental business that assists clients in booking venues for weddings, birthdays, corporate events, and other special occasions. To provide better customer support for our growing Spanish-speaking clientele, we are hiring a remote, full-time Customer Service Representative who can handle event inquiries, manage bookings, and communicate effectively with clients in both Spanish and English. This role is essential for maintaining excellent customer service, ensuring smooth event coordination, and converting leads into confirmed bookings. The candidate will work remotely, managing calls, emails, and chats while offering professional and friendly service. The job requires a minimum of 40 hours per week at a rate of $5 per hour. This project is critical to expanding our customer base, improving response times, and enhancing overall client satisfaction in both English- and Spanish-speaking communities.

Category Admin Support
Subcategory Customer Support
Time required More than 20 hours
Is this a project or a position? Project
Required availability As needed

Delivery term: Not specified

Skills needed

CRM Customer Service Sales Admin Assistant Customer Support

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